With the debut of our 24-hour Integrated Telephone Banking Service from our new 24-hour Customer Care Centre, managing your personal finances by phone is now easier than ever before. Access up to 20 different financial management functions including banking, investment and credit card services any time of the day or night with one simple call.
| 24-hour full service phonebanking hotline | 0800-066-088 or (02) 8072-3000 |
| online@hsbc Customer Care | 0800-066-088 / (02)8072-3000 Press 3 |
| Credit card applications hotline | 0800-000-098 |
| Service hours | 24-hours year-round |
Transactions requested after 15:30 weekdays and on Saturdays and Sundays are posted the next working day.
| Branch | Address | Opening Hours |
| Taipei Branch | 1st Floor, No.8, Xin-Yi Road, Section. 5 Shin Kong Manhattan Plaza, Taipei 110 | Mon to Fri, 9:00~15:30 |
| Chienkuo Branch | No.167, Sec.2, Nanking East Road, Taipei 104 | Mon to Fri, 9:00~17:00 |
| TienMu Branch | No. 20 Tien Mu West Road, Taipei 111 | Mon to Fri, 9:00~17:00 |
| Panchiao Branch | No. 285, Sec.2, Wenhua Road, Panchiao City, Taipei 220 | Mon to Fri, 9:00~15:30 |
| Taoyuan Branch | No.526, Zhongshan Road, Taoyuan City 33058 | Mon to Fri, 9:00~15:30 |
| Taichung Branch | No.218, Sec. 1, Wenhsin Road, Taichung 408 | Mon to Fri, 9:00~15:30 |
| Tainan Branch | No.176, Sec.3, Chinhua Road, Tainan 703 | Mon to Fri, 9:00~15:30 |
| Kaohsiung Branch | No.6, Minchuan Second Road, Kaohsiung 806 | Mon to Fri, 9:00~15:30 |
Via over ten thousand ATMs in Taiwan linked to Financial Information Service Co. (FISC), you can withdraw cash from your HSBC in Taiwan account at no additional cost, make transfers, enquire your account balance and make cash advances against your credit card.
At any of HSBC ATMs in Taiwan, you can:
Saves time. Easy to use.
With Instant Deposit, you no longer need to queue to deposit cash into HSBC in Taiwan personal banking and credit card accounts. Depositing cash only takes approximately two minutes of your time.*
Cash deposits and payments functions (HSBC in Taiwan accounts only):
How to deposit your cash
Retrieve your card (if applicable) and your advice slip.
*Assumption: normal transaction time for 30 pieces of notes.
HSBC's online@hsbc provides a complete range of online financial management services. These services enable customers to view the status of their personal banking accounts, set time deposits, redeem gifts from credit card bonus points, and even set various instant financial management notifications for their mobile phones, all through the internet.