The Announcement for the Revisions of HSBC Personal Internet Banking Agreement

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Date：28 May 2010 The Announcement for the Revisions of HSBC Personal Internet Banking Agreement

HSBC will revise Article 10(D) of HSBC Personal Internet Banking Agreement. This amendment will be effective from 27 Jun 2010. The original one is still applicable before the effective date. If you disagree with the amendment, you may notify HSBC to terminate this Agreement before the effective date by calling HSBC (Taiwan) Call Centre at (02) 8072-3000. If you fail to notify HSBC of the termination of this Agreement before the effective date, we will treat this as your consent to the new Agreement.Below please find the comparison table for your notification:

Original Terms and Conditions

Revised Terms and Conditions

10. The Customer's Preparation for Connection and Liability

If HSBC and the Customer have so agreed, the connection may only be started after the required tests have been completed in coordination with HSBC.
The Customer shall preserve the user name, password, and security code (the Security Device) for the Service, and the required computer software, hardware and related documents provided by HSBC in the Customer’s custody and keep same confidential, and shall not disclose or provide same to any third party. The Customer shall not use common identifiers, such as a birthday, telephone numbers, vehicle numbers, etc, as the Customer’s security code, and shall not use the above for purposes irrelevant to the Agreement.
If the Customer inputs the password incorrectly three times in a row, HSBC's computer will automatically stop the Customer's use of the Service. Under such circumstances, HSBC may consider the security code invalid and cancel the security code. If the Customer wishes to resume such use, the Customer shall submit an application to HSBC for a new password and/or Security Device. Prior to the resumption, the Service is not able to be provided to the Customer.
The Customer’s Internet banking username cannot be changed once it is registered. In the event that the Service has not been accessed/logged-in for 2 years the Service shall be suspended. The Customer shall apply with the Bank to re-activate the Service.
The Customer shall immediately return the equipment and related documents provided by HSBC upon termination of this Agreement.

10. The Customer's Preparation for Connection and Liability

If HSBC and the Customer have so agreed, the connection may only be started after the required tests have been completed in coordination with HSBC.
The Customer shall preserve the user name, password, and security code (the Security Device) for the Service, and the required computer software, hardware and related documents provided by HSBC in the Customer’s custody and keep same confidential, and shall not disclose or provide same to any third party. The Customer shall not use common identifiers, such as a birthday, telephone numbers, vehicle numbers, etc, as the Customer’s security code, and shall not use the above for purposes irrelevant to the Agreement.
If the Customer inputs the password incorrectly three times in a row, HSBC's computer will automatically stop the Customer's use of the Service. Under such circumstances, HSBC may consider the security code invalid and cancel the security code. If the Customer wishes to resume such use, the Customer shall submit an application to HSBC for a new password and/or Security Device. Prior to the resumption, the Service is not able to be provided to the Customer.
The Customer’s Internet banking username cannot be changed once it is registered. In the event that the Service has not been accessed/logged-in for 4 years the Service shall be suspended. The Customer shall apply with the Bank to re-activate the Service.
The Customer shall immediately return the equipment and related documents provided by HSBC upon termination of this Agreement.