To cope with internal operation of the bank, starting today, the setup of pre-defined foreign currency accounts for internal transfer / outward remittance services via internet banking must be applied at HSBC branches in person. After the first application in person, future addition / deletion of pre-defined accounts may be applied via mail or visiting branches.

As such, please complete related service agreement at any HSBC branch in person if you expect to apply for any pre-defined accounts addition/deletion under internet banking services. For customers without such agreement signed at branches, we unfortunately will no longer process applications of pre-defined account addition / deletion after January 20, 2011. We sincerely apologize for any inconveniences which may have caused and thank you for your cooperation.

If you have any questions, please contact any HSBC branch in Taiwan or call our 24 hours call center as following for details.
For Premier and Premier Plus Customer, please call (02) 8072-3012.
For other Customer (excluding Direct Customer), please call (02) 8072-3000.
For Direct Customer, please call (02) 8073-3101.