Help & FAQs
By applying for the “Advance” account, customers get to enjoy HSBC’s extensive professional financial management services with minimum qualification requirements, an offer you won’t find elsewhere in the banking sector.
Professional financial management services:
Fulfill Your International Needs
Taiwan is amongst the first few countries in the world where HSBC’s “Advance account” is being launched. We welcome you to visit any HSBC branch around the island to open an Advance account.Click here to look up a HSBC branch nearest to you; or, leave your contact information here, and a specialist will contact you for account opening assistance.
You can call the financial management specialist who opened the account for you, the HSBC branch where you opened your accounts, or dial 02-8072-3535. Our customer service officer will assist you.
For citizens of Taiwan, please bring two sets of photo IDs (your identification card, and another credential with your photo) and a chop (signatures are acceptable).
For foreigners, please bring your passport, and your ARC card.
For customers from the Mainland China, please bring your residence ID or residence permit.
The purpose of an account management fee is to enable us to provide our preferential clients with the best quality financial management services. Our mission is to help you meet different the financial demands at different stages of your life. “Advance” is an integrated money management account, and we advise you to pool all your capital in one joint account for better management. No management fee will be charged as long as your monthly balance averages NT$500,000.
HSBC is launching the Advance account worldwide, in an effort to bring its extensive banking services in line with international trends. The result of this move will not change the rights and privileges of clients in the original “PowerVantage Plus Account.” Rather, it will greatly improve the exclusive preferential services for accounts in the “Advance” program.
Only foreign currency ATM card issued after Jan 2010 is eligible for the processing fee exemptions. We will offer free card replacement. Please visit your nearest HSBC branch or dial 02-8072-3535. Our customer service officer will assist you.