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- Find the answers to common questions, please visit Frequently asked questions
Call us
Call us on +886 2 6616-6000
During non-operating hours (including weekends and holidays), urgent/reporting lost and stolen services are prioritized. For general enquiry/maintenance/transaction services, encourage you to utilize Personal Internet Banking/Mobile Banking/HSBC (Taiwan) Credit Card app or Credit Card Internet Service to avoid waiting and complete your journey faster. If you need agent's assistance, please kindly contact us within operating hours to receive service faster.
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Web chat
Weekday: 9AM – 19:30PM (Except Weekend & Holidays)
Whenever you see the 'Chat' button at the bottom right corner of the page, you can send us a message and instantly connect with us.