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Register to use Online Banking, as well as Internet Credit Card Service

Register for Online Banking

If you have HSBC (Taiwan) bank account, you can begin your online banking with HSBC in 2 simple steps, and gain access to your account information and online transactions.

Register for Internet Credit Card Service (Chinese Only)

If you have HSBC (Taiwan) credit cards, you can register internet credit card service to manage your credit card online easily. 

How to register Online Banking

  • Step 1: Register online

Before you begin, you will need your HSBC:

  • Bank account number
  • Phone banking 6-digit PIN

Take a look at our guide to register for online banking

Step 1 :  Please enter 0 followed by the first 9 digits of your account number, 10 digits in total. For example, 0018123456. Also, you’ll need to enter your phone banking 6-digit PIN. 

Identity verification page
  • Step 2: Activate Security Device

After self-registration for Online Banking, Security Device will be mailed to your registered correspondent address according to the bank’s record within 3-5 working days. If you have not received your new Security Device, to request redelivery, please contact our Contact Center.

Once you have registered for online banking and received the security device, please log on to Online Banking and you will be prompted for 'Security Device Activation Setup' upon first log on.

Take a look at our guide to activate security device

Step 1: Please enter your username and password to log on to online banking, and click ‘ Activate now’. 

Online Banking log on page
Secure Key activation page

With our secure HSBC Online Banking service you can:

  • Check your balance and transactions
  • Make transfers and payments
  • Open term deposit
  • Make investment
  • View and download statements

How to begin Mobile Banking

If you have registered online banking, you can begin your mobile banking with HSBC in 2 simple steps, and stay in control of your finances easily.

  • Step 1 : Get HSBC Taiwan App

  • Step 2 : Activate Mobile Banking

After self-registration for Online Banking and download of HSBC Taiwan App, you may open the App to activate and create logon details. Also, you can enable Touch / Face ID for simpler and faster log on.

Take a look at our guide to activate mobile banking

Step 1 : Please enter your username and select a verification method. 

Username input page
Verification method choosing page

With our secure HSBC Mobile Banking App you can:

  • Check your balance and transactions
  • Exchange foreign currency
  • Transfer money to saved payee
  • Pay bill to your HSBC credit card

Frequently asked questions

Online Banking registration

Activate hard token

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