Top of main content
A woman is calling her friend by a phone;image used for HSBC phone banking.

Phone banking

Keep on top of your finances by phone

Managing your account has never been easier

With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number. 

What you can do

Through our phone banking service, you can:

  • Check your balance
  • Pay your HSBC credit card bill
  • Transfer money
  • Speak to a member of our team

Use the service

Already registered for phone banking?

If you have already registered, you can reach us via the following number:
+886 2 6616-6000

New to phone banking?

If you have never registered for the phone banking service, you'll need to visit our branch to complete the service application before you can use it. 

Phone banking options menu

Access to your account is only a phone call away. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant.

Read FAQ for HSBC products and service

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.