Managing your account has never been easier
With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number.
Branch phone numbers
What you can do
Through our phone banking service, you can:
Check your balance
Pay your HSBC credit card bill
Speak to a member of our team
Through web chat service, you can:
Chat with web agents
Use the service
Already registered for phone banking?
If you have already registered, you can reach us via the following number:
+886 2 6616-6000
New to phone banking?
If you have never registered for the phone banking service, you'll need to visit our branch to complete the service application before you can use it.
Phone banking options menu
Access to your account is only a phone call away. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant.