HSBC i-Invest equity trading platform supports you to invest your future

1.HSBC (Taiwan) Commercial Bank Co., Ltd. is referred to as "HSBC Bank" or the Bank in this article.

2.Activity period: 2023/10/1-2023/12/31

3.HSBC Bank provides a platform for customers to purchase foreign stocks/ETFs by means of specific money trusts. Customers must complete account opening (including opening accounts for deposits denominated in the same currency as the currency in which the foreign stocks/ETFs investment is denominated and opening the specific money trust accounts),  Personal Internet Banking application and risk tolerance assessment before they can purchase foreign stocks/ETFs that are in line with the customer's risk tolerance through HSBC i-Invest Platform.

4.The foreign stocks or ETFs that customers buy must meet their risk tolerance. If the customer's risk tolerance assessment has expired, the system will automatically take the customer into the risk tolerance assessment before the transaction, and the transaction can be conducted after the assessment is completed.  If the foreign stock/ETF purchased by the customer is a U.S. stocks or ETFs, he/she needs to sign the U.S. tax identification document W8-Ben form before buying the U.S. stock/ETF. 

5. Promotion: During the promotional period, use online banking platform to trade overseas stocks/ETF to enjoy transaction fee of at least 0.35%*.

 *Discount on transaction fee: Trade overseas stocks and ETFs through HSBC i-invest platform, if the transaction amount of a single transaction is greater than or equal to USD 50,000/HKD 400,000/RMB 400,000, the transaction fee is 0.35%; If the transaction amount is less than USD 50,000/HKD 400,000/RMB 400,000, the transaction fee is 0.45%. If the transaction amount does not meet the minimum transaction fee, the Bank will still charge a minimum fee of USD 30, HKD 250 or RMB 250. The charging method of overseas stocks/ETFs will be subjected to the relevant regulations of the Bank.

6. If the trades of foreign stocks or ETFs fail to be completed due to factors that are not attributable to the Bank, subsequent new transactions will not be eligible for the fee discount. The Bank will charge the service fee at the latest online banking service fee rate announced at the time of the order.

7. Please refer to the Bank‘s "Product and Service " and "Risk Disclosure“ for the charging method of foreign stocks (Stock) and index stock funds (ETF) or other matters needing attention in transactions.   

8. This product does not constitute investment advice or guarantees of returns, and is not intended as a request or offer to buy or sell any securities or financial instruments. Investors should make their own decision and pay attention to related investment risks.

9. The Bank reserves the right to modify, suspend, cancel, and terminate this discount plan and the contents of this notice at any time.  If any adjustments are made to the content of the discount plan and related precautions, please refer to the information announced on the HSBC website.  Matters not covered in this note are handled in accordance with other agreed terms of HSBC and relevant laws and regulations of the Republic of China.

Q01. Can I update the RPQ and W8-Ben in HSBC Taiwan app before placing an order of stock/ETF?

This feature will be available in the future. If you want to update the RPQ, please first log on to HSBC Internet Banking and select Quick Link ‘Risk Profiler’ to assess your risk tolerance. If you want to update W8-Ben form, please log on to Internet Banking and select “UT & Equity Transaction(incl. W-8Ben)”, and then select ‘Buy Equities- Fill in Form W8-Ben’ on top to access ‘Form W8-Ben Submission’

Q02. If I found out that I have yet completed RPQ assessment or my RPQ has expired after I log on to HSBC Taiwan app, is there a link available on mobile that directs me to log on the Internet Banking and update RPQ?

Please note that only a notification will pop up at the top of the screen to remind you completing RPQ currently, and you cannot place an order until RPQ has been updated. Thus, you need to log on to Internet Banking and select ‘Risk Profiler’ tab for assessment. 

Q03. What are the ways to place orders for stocks/ETFs in HSBC Mobile Banking app?

There are two ways. Please log on to Mobile Banking, select ‘Regular Trust Investment Account’ on account homepage, or directly tap on ‘Investment’ tab at the bottom of the account home page to enter Wealth Dashboard. 

• Method 1: Please scroll down and select ‘Trade Stock’ under ‘Products and services’ section, and you will see stock searching page
• Method 2: Select ‘Equities’ under ‘My holdings’ section, and you will see stock search bar and place the corresponding stock orders. 

Q04. Can I buy/sell/modify/cancel orders through different channels?

You can buy/sell/modify/cancel orders through different channels, not only merely placing buy order, but modifying or cancelling orders via different channels. However, please note the transaction fee for placing orders through different channels may be slightly different. Please refer to the latest announcement regarding fee table and campaign info.

Q05. How can I know if my order has been received on HSBC Taiwan app? 

Once you place the order, you are able to view the latest order status within the ‘Order Status’ page on Mobile Banking, or ‘Order Status’ on Internet Banking. In addition, if you place the buy/sell/modify/cancel orders successfully, you will receive an instant email notification on your reserved email address in HSBC. 

Q06. Does HSBC Taiwan app have the trend charts for stock/ETF technical analysis? Does HSBC Taiwan app also provide the interactive chart for multi-asset comparison? 

Currently we have stocks/ETFs performance chart on Mobile Banking. You can view the performance of stock/ETF prices in different time intervals, and tap on the chart to view the performance for longer intervals. Please note that the layout of Mobile Banking is not conductive to presenting the interactive chart for multi-asset comparison; thus, please go to ‘UT & Equity Transaction(incl. W-8Ben)’ of Internet Banking for relevant information.

Q07. Can I view the stock watch list on the HSBC Taiwan app?

In order to facilitate customers to place stocks/ETF orders on Mobile Banking, we currently give priority to provide transaction-related services. If you want to add a new watch list or view the watch list of your investment holdings, please log on to the Internet Banking to view the relevant information. 

Q08. Is the U.S. Intraday trading (buying and selling U.S. stocks on the same day) also included in this HSBC Taiwan app release?

Yes, the function of Intraday trading will be included in this Mobile Banking release. You can clearly see the maximum buying power (includes available balance and funds receivable) on your account. Please note that the service is only available to the products in US market. 

Q09. Can I view FAQs and details of transaction fee on HSBC Taiwan app?

Yes, you can view FAQs in the upper right corner of ‘stock order status’ page or the upper right corner of buy/sell/modify/cancel order page.

You can check details of transaction fees can be viewed on ‘Important information for fee’ of ‘Verify’ or ‘Confirmation’ page.

W-8BEN Form is a requirement of the U.S. Internal Revenue Service ("IRS") for U.S. tax reporting for non-U.S. persons

1. The form is:
   1. to establish that you are not a U.S. person; and
   2. to claim that you are the beneficiary of the US-sourced income for which the W-8BEN Form is provided; and
   3. exempts all US taxes on capital gains from trading securities for non-American individuals. However, dividends and interest incomes are subject to 30% withholding tax
   4. to claim, if applicable, a reduced rate of, or exemption from, withholding tax by being a resident of a foreign country with which the United States has an income tax treaty
2. Who needs to submit the form:
   1. If you are not an American or a beneficiary of dividends and interest incomes, you have to submit the W-8BEN Form to the withholding tax collection agency HSBC Bank (Taiwan) Limited
3. The validity of the form lasts three years since your signature (For example: If W-8BEN was signed on 2014/09/30, the validity lasts until 2017/12/31)
   1. W-8BEN Form must be filled out in English language
   2. Each holder of joint-account must fill out W-8BEＮ Form separately

If you need more information about the W-8BEN Form, please visit the US Internal Revenue Service (IRS) official website at www.irs.gov.

The above is for reference only. If you have any problem filling out W-8BEN Form, please consult independent individuals for assistance.

1. The deposit insurance related regulations are not applicable to foreign stocks/ETFs and the maximum loss could be the total invested amount.
2. Foreign stocks/ETFs are not deposits and the investors must bear their own profits and losses. The Bank does not guarantee the initial invested amount and the interest income. Aside from the best effort the Bank will commit, the possible losses on the invested amount and from currency exchange and company dissolution, liquidation, abalienation, stock split and reverse stock split will be undertaken by the client.
3. The foreign stocks/ETFs the Bank is commissioned to invest are in accordance with the scope and content of the relevant trust business regulations set by the regulators. However, this does not indicate the absence of risks.
4. The risk of trading foreign stocks/ETFs varies in terms of the product and the market in which the product is traded. The investor should understand the features and risks of the product, as well as the region where the issuing company operates and the change of sovereign rating of the invested foreign security.
5. The client’s investment of foreign stocks/ETFs should be based on independent and prudent judgments . In addition, the client should understand before investing the possible risks of (including but not limited to) country/territory, interest rate, liquidity, currency exchange, inflation, settlement, event (market risk), tax, and credit. The Bank does not guarantee any profit or protection of initial investment amount of foreign securities.
6. The investment performances of foreign stocks/ETFs may differ based on different timing, and the past performance does not indicate the future performance. The foreign stock dividend rate does not represent foreign stock return rate and the past dividend rate does not indicate the future return rate. The prices of foreign stocks/ETFs could fluctuate due to market factors.
7. The trading of foreign stocks/ETFs may be ceased because of mechanism of foreign exchanges and markets. This will limit the ability to buy or sell specific ETFs/stocks, and the actual strike price may cause losses.
8. The income of foreign stocks/ETFs can be affected by the product, issuing institution, and the tax regulation of the investor. The change of tax-related regulation may further impact.
9. The Bank, when applied with regulations related to withholding tax, will withhold tax upon payment in accordance with related tax laws. If the regulations change, the tax of the client will alter accordingly and the gain and loss may be different from the expectation when buying.
10. Liquidity risk: Some foreign stocks/ETFs may not have enough market liquidity and may be hard to or unable to trade, stopped from trading or unlisted from the market. This may lead to losses of the investor. In addition, under the circumstance of not enough liquidity, Investors may not access reliable information of the prices of ETFs/stocks.
11. Currency risk: Regarding foreign stocks/ETFs denominated in foreign currencies, investors should notice that when foreign currency income and principal convert  to local or other currencies, currency exchange loss may occur.
12. Regulatory risk: Investments in foreign stocks/ETFs should be in accordance with regulations of local countries and markets. If the regulations differ from those of our country/territory, the risk of the interest of the investor being affected due to changes in local regulation may occur. Investors are obligated to comply with not only the laws, rules, and regulations of our country/territory and governing organizations but also the laws, rules, and regulations of local countries and markets.
13. Operational risk: The operation of the issuing companies of foreign stocks/ETFs may affect the prices of the securities. For example, a company may suffer severe decline in earning or even go bankrupt.
14. Settlement risk: In case of emergency, market factors, or holidays of the foreign stocks/ETFs settling and clearing institutions’ locations or their counterparts, the inability to settle or the delay of settlement may occur.
15. Market and event risk: Political and economic environment, commercial condition, confidence of investors, and significant events are possible factors that can affect the prices of foreign stocks/ETFs. The factors may occur in any market and caused losses.
16. country/territory risk: Events such as wars in markets may caused losses of foreign stocks/ETFs.