Branch banking

If you have a more complex request – or if you just prefer to do your banking in person – come and visit us at a branch counter. One of our team members will be happy to help you.

1. The Central Epidemic Command Center (CECC) announced that effective on 1 April 2020, implemented "Social Distancing Guidelines" to reduce community infection of COVID-19. People should stay at least 1 meter apart for outdoors and 1.5 meters apart for indoors and should wear masks in crowded or insulated environment.
   
2. Will implement epidemic prevention measures or restrictions corresponding to CECC's latest epidemic warning.
   

To comply with the above requirements and to protect clients and employees' health, if you encounter any of the following situations, please do not enter the branch. It is recommended to complete your transactions via Internet Banking, Mobile Banking or Phone Banking (02-6616-6000). Thank you for your cooperation and understanding!

1. Not wearing masks in the branch;
2. Forehead temperature measurement exceeding 37.5℃ or having symptoms of respiratory infections, e.g. cough, sore throat, etc.;
3. Not properly disinfecting hands with alcohol before entering branch;
4. Not following "Social Distancing Guidelines" to keep 1.5 meters apart;
5. Not able to cooperate with temperature measurement, contact-information registration ,or related epidemic prevention measures;
6. Under home(self) isolation, home quarantine, enhanced and normal self-health management periods.

*We have branches and ATMs across Taiwan. 

**Business hours for all branches are from 09:00-15:30.

***All branches provide disabled access, counter service, foreign currency available and 24-hour Automated Teller Machines for cash deposit and withdraw services.

****Please make a reservation with your Relationship Managers for priority banking services.

*****As parking space is subject to availability, please reserve with the branch ahead of time.