The HSBC Bank (Taiwan) Limited ("we", "us" "our") builds its business on trust between our customers and ourselves. To preserve the confidentiality of all personal data you provide to us, we maintain the following privacy principles:
By maintaining our commitment to these principles, we at HSBC will ensure that we respect the inherent trust that you place in us.
This section provides specific details of how we treat any personal data you provide us when you visit this website ("Site").
We will take all practical steps to ensure that personal data will not be kept longer than necessary and that we will comply with all statutory and regulatory requirements in the Republic of China concerning the retention of personal data.
We may record your visit to this Site for analyzing the number of visitors to this Site, general usage patterns and your personal usage patterns. We may gather some of this information through the use of"cookies". Cookies are small bits of information that are automatically stored on your web browser in your computer that can be retrieved by this Site. Cookies are useful because they allow us to recognize your device and they store information about your use of this Site, thus enabling us to provide more useful features to you, to tailor the content of our website to suit your interests Most browsers are initially set to accept cookies. If you prefer, you can set your browser to disable cookies or to inform you when they are set. By disabling cookies, you may not be able to take full advantage of this Site, including HSBC Online Banking.
If you accept cookies, you will be acknowledging that your information is being collected, stored, accessed and used as outlined above.
We may also work with third parties to research certain usage and activities on this Site for us. The third party, Adobe Analytics, uses technologies such as cookies, spotlight monitoring and web beacons to collect information for this research. Adobe Analytics uses the information collected through such technologies (i) to find out more about users of this Site, including user demographics and behaviour and usage patterns, (ii) for more accurate reporting and (iii) to improve the effectiveness of our marketing. Adobe Analytics aggregates the information collected and then share it with us. No personally identifiable information about you is collected or shared by Adobe Analytics with us as a result of this research. Should you wish to disable the cookies associated with such technologies, you may change the setting on your browser. However, you may not be able to enter certain parts of this Site, including without limitation to HSBC Internet Banking.
HSBC Bank (Taiwan) Limited
Letter of Advice on Collecting, Processing and Using Personal Data
HSBC Bank (Taiwan) Limited (“HSBC”), for the purpose of (1) processing transactions with HSBC, (2) providing suitable products and services information, (3) meeting the needs of business, finance, taxation, operation or risk management of HSBC (including, but not limited to, self or co-marketing, statistic survey and analysis, internal control, management and audit, execution of anti-money laundering operation, and coordination with the investigation for antiterrorist sanctions and etc.), (4) fulfilling the purposes stated in the first Clause herein, or the various purposes as the registered business licenses or articles of incorporation of HSBC or any others permitted by laws, (5) performing “Know Your Customer” procedure, (6) exchanging credit checking and financial information among banks and financial institutions, (7) providing the personal data collected to the objects identified in third Clause herein for the purposes permitted by its registered business lines, articles of incorporation or laws, and (8) engaging third parties to process the relevant affairs, is entitled to gather, conduct processing, utilize and conduct international transmission of your personal data (please see second Clause herein for details) and is advising you of the following contents for your perusal in accordance with Personal Data Protection Act:
A. Specific purposes for collection of personal data:
According to the “The Purposes Specified in Personal Data Protection Act and Category of Personal Data” promulgated by Ministry of Justice, HSBC collects your personal data for the specific purposes as Appendix 1.
B. Category of personal data:
It is subject to the personal data that is actually collected by HSBC through the relevant businesses, accounts or services offered to you. HSBC collects your personal data based on the needs of respective businesses, accounts or services, and the data is categorized into ten types as the following according to the “The Purposes Specified in Personal Data Protection Act and Category of Personal Data” promulgated by Ministry of Justice:
C. Period, area, objects and method of use for personal data:
D. According to Article 3 of Personal Data Protection Act, you may exercise the following rights against HSBC with respect to your personal data held by HSBC:
If you wish to exercise aforesaid rights, you may make the request via the HSBC Contact Centre, the branches or the Internet Banking, and HSBC will proceed with it per your request. If you won’t to receive any marketing materials, please call HSBC toll free number 0800-066-696 and our representative will help to proceed with it.
E. You may choose to provide your personal data in your sole discretion:
You may choose to provide your personal data in your sole discretion. Provided that you refuse to provide your personal data, HSBC shall not be able to perform the necessary review and processing to offer the relevant services to you. HSBC may hereby decline your application for relevant transactions or services.
F. You agree that HSBC is entitled to amend the advice and to notify you of the outlined amendments and designated webpage, verbally, in writing, or via telephone, SMS, email, fax, e-document, branch and website, or in any other manners sufficient to enable you to know or perceive the amendments (including, but not limited to, providing the access to any website disclosing the details of advice in aforesaid manners). Please peruse the content on the designated webpage accordingly then.
G. In case of any inconsistence between the terms and conditions contained in the contract or instrument entered into between you and HSBC previously with respect to collection, processing, using and international transmission of personal data and the “ Letter of Advice on Collecting, Processing and Using Personal Data”, this letter shall prevail.
H. An English version of the “Letter of Advice on Collecting, Processing and Using Personal Data” is made to facilitate reference by foreign language users. In case of any discrepancy between the Chinese and English version of this agreement, the Chinese version shall prevail.
Should you have any questions and comments on said Privacy and Security Policy, or should you be aware of any violation by relevant HSBC entities, please feel free to contact us via the following email box, or file a complaint via the same email box: email@example.com
Requests for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:
HSBC Bank (Taiwan) Limited 13,14F, 333 Keelung Road, Sec. 1, Taipei 110, Taiwan
IMPORTANT: By accessing this website and any of its pages you are agreeing to the terms set out above. Thank you.