What is HSBC Safeguard?

HSBC Safeguard is an initiative to protect your money from financial crime and fraud. And your information is key to protection.

Our systems and processes rely on us having up-to-date information about all our customers. Therefore, we may contact you to:

  • confirm or update your existing personal or business details
  • request new information – this may include original documents

We know this may cause some inconvenience, so we'll work with you to ensure the process is as simple as possible. 

Next Steps

You don't need to do anything until we get in touch. When we contact you, we'll tell you what you need to do next.

For more information on the initiative and why we're doing it, visit HSBC Global HSBC Safeguard.

What will we do with your information?

We will use this information solely to protect our customers and ourselves against financial crime. We take our obligation to protect your data very seriously, so all the information you provide will be subject to the HSBC Group's highest security standards. The intent is to ensure we have the most up-to-date records and the information will NOT be used by any third parties for marketing purposes.