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Online banking is evolving
At HSBC, we focus on delivering best in class digital services to our customers. As part of this commitment, we are in the process of implementing new online and mobile banking experiences to you in Taiwan.
Whilst we continue our evolution, some functions that you have previously used online may, for a short time, only be available through the call center or our branches . Please refer to below link for more detail on the service change.
- Simplified log-on processOur new Logon journey will be replacing the current one making it simpler and faster, whilst being just as secure as it has always been.
Since we are progressively upgrading our online banking, you might see different formats of pages during your logon process. Don’t worry, it’s as expected during the upgrading period. We will notify you when all upgrades for the logon features complete.
Take a look at our early enhancements
- All your transfer needs in one placeOne easy-to-use consolidated interface to fulfill your transfer needs, including foreign exchange transactions, payments for HSBC credit cards, HSBC Global Transfer, and other local payments. A simpler journey for you to add payees, select transaction date and set up for recurring transfers.
- Brand new look for homepageEasy viewing of your local and international accounts with our newly designed homepage.
- Intuitive interfaceFind the functions you need easily with our intuitive new interface.
To find you more, take a look at our guide
What functions are covered in Online Banking?
Never lose a bank statement
Tired of misplacing your paperwork? Or are your financial files full to bursting? Switch to online statements and you'll never have to file your bank statements again. Once you opt in, you can quickly and securely access digital copies of your statements, anytime.
Digital bank statements are in the same format as hardcopies. The only thing that changes is the way you receive them. And if you ever need a paper copy of a statement, you can give us a call or visit us at your local branch to request one.
Online banking security
Your safety is paramount to us. Our online banking service is protected by industry-level strong data encryption, providing the strongest defense against unauthorised access. You'll need the following data for logging on to your online banking account.
Usernames and passwords
First of all, you need to provide your username and password.
Your security device adds an extra layer of security to the online banking process. When you log on with a security device, you'll get access to online banking services. If you have questions about your HSBC security device, you can get help from the FAQ section.
Get started with online banking
New to online banking?
If you've never used the service, you need to register first. If you have not applied for online banking, you can also register for Internet Banking Service online.
If you have already registered for online banking, you can log on now.