Banking at your convenience
Online banking lets you carry out most of your everyday transactions and more - no matter the time of day. Wherever there's an internet connection, you can log on securely and get your banking done.
Online banking is evolving
At HSBC, we focus on delivering best in class digital services to our customers. As part of this commitment, we are in the process of implementing new online and mobile banking experiences to you in Taiwan.
Since we are progressively upgrading our online banking, you might see different formats of pages when you’re using online banking. Don’t worry, it’s as expected during the upgrading period. Few services are terminated on 30th November 2019. Please refer to below link for more detail on the service change.
Want to get started?
If you have already registered for online banking, you can log on now.
If you haven’t applied for online banking, you can register online.
Take a look at our early enhancements
- Fast, Simple Log onOur new Logon journey is simpler and faster, whilst being just as secure as it has always been.
- Brand new look for interfaceView all your accounts at a glance and find the functions you need easily with our intuitive new interface.
- Move money easilyOne easy-to-use consolidated interface to fulfill your transfer needs, including foreign exchange transactions, payments for HSBC credit cards, HSBC Global Transfer, and other local payments. A simpler journey for you to add payees, select transaction date and set up for recurring transfers.
- Upgraded secure message serviceWe integrate message and account services. You may read messages or send us new message to apply for account services.
To find you more, take a look at our guide
What functions are covered in Online Banking?
What do I need to use your Internet banking service?
The following browser versions and operating systems are recommended for Online Banking:
- Microsoft Edge
- Firefox 48 and above
- Google Chrome version 60 and above
- Internet Explorer version 11 and above
- Safari version 10 and above
- Windows 7/10 (Window XP/8 is not supported)
- Mac OSX 10.14 or above
Never lose a bank statement
Tired of misplacing your paperwork? Or are your financial files full to bursting? Switch to online statements and you'll never have to file your bank statements again. Once you opt in, you can quickly and securely access digital copies of your statements, anytime.
Digital bank statements are in the same format as hardcopies. The only thing that changes is the way you receive them. And if you ever need a paper copy of a statement, you can give us a call or visit us at your local branch to request one.
Online banking security
Your safety is paramount to us. Our online banking service is protected by industry-level strong data encryption, providing the strongest defense against unauthorised access. You'll need the following data for logging on to your online banking account.
Your security device adds an extra layer of security to the online banking process. When you log on with a security device, you'll get access to online banking services. If you have questions about your HSBC security device, you can get help from the FAQ section.
Read FAQs for online banking.