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A girl is looking at a smartphone with smile;image used for HSBC mobile banking app.

HSBC mobile banking app

Manage your accounts on the go

Download HSBC Taiwan App (Version 3.42.0 for iOS and version 3.42.4 for Android) and use it to stay in control of your finances easily. Whether you're checking your balances, setting up new transactions or generating online banking security codes, the app lets you do your banking wherever you are.

Don't have online banking?

You need to register for online banking before you can use the mobile banking app.

What’s new

Add “Insurance Dashboard (Insurance Overview)” to the Accounts section.

You can now browse Allianz Insurance policy information purchased through HSBC TW*

*Currently, only real-time information on Allianz insurance policies is displayed on the Mobile Banking App. For policy information from other insurance companies, please refer to the insurance companies’ r statements.

Click the "Explore insurance plans" to go to our insurance product page for more product information.

Click “Book an Appointment" to fill in your personal information to make an appointment for our wealth management services.

Click "Call Allianz Insurance Company" to learn more about Allianz policy-related information over the phone.

After clicking on the policy you want to view, you will be able to browse more real-time and detailed policy information.

Why you’ll want the app?

  • Simpler and faster log on

    Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices.

  • Keep track of your transactions in one-stop

    View your account information and investment portfolio details in one-stop.

  • Easier move money and bill payment

    Transfer money with ease to your own HSBC Taiwan accounts, other payees with local currency accounts and HSBC credit card payment.

  • Equities and Funds Trading

    Only 3 steps to easily invest in overseas stock, ETF and fund anytime, anywhere without missing any investment opportunity.

  • Stay safe with profile management

    Manage devices and security settings to keep your accounts  under control.

  • Digital Secure Key

    Generate security codes you need to log on to online banking or verify transactions more quickly and securely.


Log on interface of HSBC mobile banking app; image used for HSBC Taiwan ways to banking mobile banking page.
  • Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices

Supported devices for biometric authentication features are as follows:

  • iOS users: You can log on to HSBC Taiwan app using Touch ID1 or Face ID2.
  • Android users: You can log on to HSBC Taiwan app using Fingerprint ID3,4.

Available on Touch ID enabled Apple iPhone, iPad or later running on iOS 14 or above

Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 14 or above

Fingerprint ID: If your device OS is Android 8.0 or above, you will be able to use Fingerprint ID unless your device is deemed unsecure by the app.

Samsung S9/S9+ Fingerprint ID: If your device OS is Android 10.0 or newer and you've downloaded the latest app version, you will not be able to use Fingerprint ID.

Popular questions

Read FAQs for mobile banking.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email if any doubt/concern or further explanation is needed.