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A girl is looking at a smartphone with smile;image used for HSBC mobile banking app.

HSBC mobile banking app

Manage your accounts on the go

Download HSBC Taiwan App (version 3.40) and use it to stay in control of your finances easily. Whether you're checking your balances, setting up new transactions or generating online banking security codes, the app lets you do your banking wherever you are.

Don't have online banking?

You need to register for online banking before you can use the mobile banking app.

What’s new

Enhancement of transfer: Choosing to add new domestic payee

If you're making TWD transfer to non-saved payee, please click "Add a new domestic payee"

On the page “Payee bank details”, click the button "Add to payee list" above the terms & conditions to choose to add new domestic payee

* HSBC credit card can't be added into "My payees"

* If you would like to delete saved payee, please log into online banking to manage the list of payees

Unit Trust Trading

Search funds based on your preference, then you will be able to easily place orders in a few steps on mobile while staying on top of market volatility.

【3 steps and 30 seconds to swiftly place a fund order】

Step 1: Log on to Mobile Banking, tap on ‘Investment’ tab and select ‘Funds’ under ‘Products and Services’ section.

*The above information does not constitute an offer for fund subscriptions or an investment advice. Investors should make independent investment judgments and should bear investment risks and be responsible for investment results. Before subscribing to the fund, investors should have read and fully understood the fund prospectus and the investor information summary provided by the Bank.

Improve the security of HSBC Taiwan app to adjust the maximum number of devices with the mobile banking

To provide safer digital banking services, we improve the security of HSBC Taiwan app against online fraud/scam. From 26th July 2021 onwards, we adjust the maximum number of devices with the mobile banking. You will not be able to set up more than 1 mobile device (incl. Android and iOS) to access the HSBC Taiwan app.

Existing customers who have set up more than 1 mobile device will still be able to access the HSBC Taiwan app on their devices, but will not be able to add additional devices on mobile banking. To find out more details, please refer to FAQ

Digital Secure Key

The Digital Secure Key on HSBC Taiwan App can replace your physical Security Device, allowing you to generate security codes to log on to online banking or verify transactions more quickly and securely. That means you won’t need to use your physical Security Device anymore. Digital banking just got easier.

Once you've activated Digital Secure Key on your mobile banking app and agreed to replace your Security Device, your Security Device will be deactivated immediately and you'll no longer need it. This ensures logging on is as secure as ever, only faster.

Why you’ll want the app?

  • Simpler and faster log on

    Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices.

  • Keep track of your transactions in one-stop

    View your account information and investment portfolio details in one-stop.

  • Easier move money and bill payment

    Transfer money with ease to your own HSBC Taiwan accounts, other payees with local currency accounts and HSBC credit card payment.

  • Equities and Funds Trading

    Only 3 steps to easily invest in overseas stock, ETF and fund anytime, anywhere without missing any investment opportunity.

  • Stay safe with profile management

    Manage devices and security settings to keep your accounts  under control.

  • Digital Secure Key

    Generate security codes you need to log on to online banking or verify transactions more quickly and securely.

Highlights

Log on interface of HSBC mobile banking app; image used for HSBC Taiwan ways to banking mobile banking page.
  • Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices

Supported devices for biometric authentication features are as follows:

  • iOS users: You can log on to HSBC Taiwan app using Touch ID1 or Face ID2.
  • Android users: You can log on to HSBC Taiwan app using Fingerprint ID3,4.

Available on Touch ID enabled Apple iPhone, iPad or later running on iOS 14 or above

Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 14 or above

Fingerprint ID: If your device OS is Android 8.0 or above, you will be able to use Fingerprint ID unless your device is deemed unsecure by the app.

Samsung S9/S9+ Fingerprint ID: If your device OS is Android 10.0 or newer and you've downloaded the latest app version, you will not be able to use Fingerprint ID.

Popular questions

Read FAQs for mobile banking.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email csr@hsbc.com.tw if any doubt/concern or further explanation is needed.