Download HSBC (Taiwan) App and use it to stay in control of your finances easily. Whether you're checking your balances, setting up new transactions or generating online banking security codes, the app lets you do your banking wherever you are.
Don't have online banking?
You need to register for online banking before you can use the mobile banking app.
What’s new
Profile Design Enhancement
In order to access your personal profile, please select one of the icons below like ‘Account’, ‘Investment’, ‘Transfer’ or ‘Support’ and tap on the button at the top right of the page (taking ‘Support’ as an example). Then, select ‘Security’ to manage your devices.
Equities Trading
Search stocks/ETFs based on your preference, then you will be able to easily place orders in a few steps on mobile while staying on top of market volatility.
Improve the security of HSBC Taiwan app to adjust the maximum number of devices with the mobile banking
To provide safer digital banking services, we improve the security of HSBC Taiwan app against online fraud/scam. From 26th July 2021 onwards, we adjust the maximum number of devices with the mobile banking. You will not be able to set up more than 1 mobile device (incl. Android and iOS) to access the HSBC Taiwan app.
Existing customers who have set up more than 1 mobile device will still be able to access the HSBC Taiwan app on their devices, but will not be able to add additional devices on mobile banking. To find out more details, please refer to FAQ.
【3 steps and 30 seconds to swiftly place a stock/ETF order】
Step 1: Log on to Mobile Banking, tap on ‘Investment’ tab and select ‘Trade Stock’ under ‘Products and Services’ section.
Step 1: Click ‘Investment'
Step 2: Search Stock/ETF
Step 3: Place an order
Digital Secure Key
The Digital Secure Key on HSBC Taiwan App can replace your physical Security Device, allowing you to generate security codes to log on to online banking or verify transactions more quickly and securely. That means you won’t need to use your physical Security Device anymore. Digital banking just got easier.
Once you've activated Digital Secure Key on your mobile banking app and agreed to replace your Security Device, your Security Device will be deactivated immediately and you'll no longer need it. This ensures logging on is as secure as ever, only faster.
Why you’ll want the app
Simpler and faster log on
Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices.
Keep track of your transactions
View your account information and investment portfolio details in one place.
Easier move money and bill payment
Transfer money with ease to your own HSBC Taiwan accounts, other payees with local currency accounts and HSBC credit card payment.
Equities Trading
Only 3 steps to easily invest in overseas stock/ETF anytime, anywhere without missing any investment opportunity.
Stay safe with profile management
Manage devices and security settings to keep your accounts under control.
Digital Secure Key
Generate security codes you need to log on to online banking or verify transactions more quickly and securely.
Supported devices for biometric authentication features are as follows:
- iOS users: You can log on to HSBC Taiwan app using Touch ID1 or Face ID2.
- Android users: You can log on to HSBC Taiwan app using Fingerprint ID3,4.
1 Available on Touch ID enabled Apple iPhone, iPad or later running on iOS 12.2 or above
2 Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 12.2 or above
3 Fingerprint ID: If your device OS is Android 8.0 or above, you will be able to use Fingerprint ID unless your device is deemed unsecure by the app.
4 Samsung S9/S9+ Fingerprint ID: If your device OS is Android 10.0 or newer and you've downloaded the latest app version, you will not be able to use Fingerprint ID.
Highlights
- Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices
Supported devices for biometric authentication features are as follows:
- iOS users: You can log on to HSBC Taiwan app using Touch ID1 or Face ID2.
- Android users: You can log on to HSBC Taiwan app using Fingerprint ID3,4.
1 Available on Touch ID enabled Apple iPhone, iPad or later running on iOS 13 or above
2 Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 13 or above
3 Fingerprint ID: If your device OS is Android 8.0 or above, you will be able to use Fingerprint ID unless your device is deemed unsecure by the app.
4 Samsung S9/S9+ Fingerprint ID: If your device OS is Android 10.0 or newer and you've downloaded the latest app version, you will not be able to use Fingerprint ID.
Log on
Move Money
Profile Management
Digital Secure Key
Forgot/Reset online banking password
Equities Trading
Read FAQs for mobile banking.
