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For security reason, currently we don’t support most Xiaomi devices or any device that has been jailbroken or rooted.
Mobile Banking is evolving
At HSBC, we focus on delivering best in class digital services to our customers. As part of this commitment, we are in the process of implementing new online and mobile banking experiences to you in Taiwan.
Whilst we continue our evolution, some functions that you have previously used online may, for a short time, only be available through the call center or our branches. Please refer to below link for more detail on the service change.
Why you’ll want the app
- Simpler and faster log onLog on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices.
- Keep track of your transactionsView your local and global accounts at a glance
- Easier move money and bill paymentTransfer money with ease to your own HSBC Taiwan accounts, HSBC Taiwan saved payees, non-HSBC saved payees with local currency accounts and your HSBC credit card payment.
- Stay safe with profile managementManage devices and security settings to keep your accounts under control.
Supported devices for biometric authentication features are as follows:
- Currently, Touch ID is not supported on iPhone SE2 devices.
- Available on Touch ID enabled Apple iPhone and iPad or later running on iOS 12.2 or above. Fingerprint ID is supported on most Android devices with OS version Android 6 or above. To enable Fingerprint ID on Samsung Galaxy S10 or Note 10 devices, please ensure the version of the biometrics security patch on the device is 2.0.24.20 or above.
- Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 12.2 or above. Currently, Face ID is not supported on Android devices for security reasons.
*Please note that changes to the core functions of mobile banking will be done on the ongoing basis. During the process of change, some services such as open new term deposit, transfer to non-predestinated or non-saved payee and transfer to foreign currency account in other domestic bank will be temporarily unavailable via mobile banking. Please log on internet banking for the services. Starting year 2020, we’ll resume these services as soon as possible.
*Starting 11 December 2019, the previous version of HSBC Mobile Banking App will no longer be supported.
Don't have online banking?
You need to register for online banking before you can use the mobile banking app.
Highlights
- Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices
Supported devices for biometric authentication features are as follows:
Currently, Touch ID is not supported on iPhone SE2 devices.
Available on Touch ID enabled Apple iPhone and iPad or later running on iOS 12.2 or above. Fingerprint ID is supported on most Android devices with OS version Android 6 or above. To enable Fingerprint ID on Samsung Galaxy S10 or Note 10 devices, please ensure the version of the biometrics security patch on the device is 2.0.24.20 or above.
Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 12.2 or above. Currently, Face ID is not supported on Android devices for security reasons.
