HSBC mobile banking services | Ways to bank

Download HSBC Taiwan App (version 3.40) and use it to stay in control of your finances easily. Whether you're checking your balances, setting up new transactions or generating online banking security codes, the app lets you do your banking wherever you are.

This link will open in a new window

download the mobile banking app by scanning the qr code or clicking the app store icon — Support iOS version 14 and later

This link will open in a new window

download the mobile banking app by scanning the qr code or clicking the google play icon — Support Android OS version 8 and later

Don't have online banking?

You need to register for online banking before you can use the mobile banking app.

Register now Register now for online banking

What’s new

Enhancement of transfer: Choosing to add new domestic payee

If you're making TWD transfer to non-saved payee, please click "Add a new domestic payee"

On the page “Payee bank details”, click the button "Add to payee list" above the terms & conditions to choose to add new domestic payee

* HSBC credit card can't be added into "My payees"

* If you would like to delete saved payee, please log into online banking to manage the list of payees

Unit Trust Trading

Search funds based on your preference, then you will be able to easily place orders in a few steps on mobile while staying on top of market volatility.

【3 steps and 30 seconds to swiftly place a fund order】

Step 1: Log on to Mobile Banking, tap on ‘Investment’ tab and select ‘Funds’ under ‘Products and Services’ section.

＊The above information does not constitute an offer for fund subscriptions or an investment advice. Investors should make independent investment judgments and should bear investment risks and be responsible for investment results. Before subscribing to the fund, investors should have read and fully understood the fund prospectus and the investor information summary provided by the Bank.

Step 1: Log on to Mobile Banking, tap on ‘Investment’ tab and select ‘Funds’ under ‘Products and Services’ section.

＊The above information does not constitute an offer for fund subscriptions or an investment advice. Investors should make independent investment judgments and should bear investment risks and be responsible for investment results. Before subscribing to the fund, investors should have read and fully understood the fund prospectus and the investor information summary provided by the Bank.

Step 2: Search the corresponding product via ‘Explore funds’ on the mid of the fund page.

＊The above information does not constitute an offer for fund subscriptions or an investment advice. Investors should make independent investment judgments and should bear investment risks and be responsible for investment results. Before subscribing to the fund, investors should have read and fully understood the fund prospectus and the investor information summary provided by the Bank.

Step 3: Select ‘Buy’, then enter the transaction details.

＊The above information does not constitute an offer for fund subscriptions or an investment advice. Investors should make independent investment judgments and should bear investment risks and be responsible for investment results. Before subscribing to the fund, investors should have read and fully understood the fund prospectus and the investor information summary provided by the Bank.

Improve the security of HSBC Taiwan app to adjust the maximum number of devices with the mobile banking

To provide safer digital banking services, we improve the security of HSBC Taiwan app against online fraud/scam. From 26th July 2021 onwards, we adjust the maximum number of devices with the mobile banking. You will not be able to set up more than 1 mobile device (incl. Android and iOS) to access the HSBC Taiwan app.

Existing customers who have set up more than 1 mobile device will still be able to access the HSBC Taiwan app on their devices, but will not be able to add additional devices on mobile banking. To find out more details, please refer to FAQ.

Digital Secure Key

The Digital Secure Key on HSBC Taiwan App can replace your physical Security Device, allowing you to generate security codes to log on to online banking or verify transactions more quickly and securely. That means you won’t need to use your physical Security Device anymore. Digital banking just got easier.

Once you've activated Digital Secure Key on your mobile banking app and agreed to replace your Security Device, your Security Device will be deactivated immediately and you'll no longer need it. This ensures logging on is as secure as ever, only faster.

Learn more about HSBC Mobile Banking APP

Why you’ll want the app?

Simpler and faster log on

Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices.
Keep track of your transactions in one-stop

View your account information and investment portfolio details in one-stop.
Easier move money and bill payment

Transfer money with ease to your own HSBC Taiwan accounts, other payees with local currency accounts and HSBC credit card payment.
Equities and Funds Trading

Only 3 steps to easily invest in overseas stock, ETF and fund anytime, anywhere without missing any investment opportunity.
Stay safe with profile management

Manage devices and security settings to keep your accounts under control.
Digital Secure Key

Generate security codes you need to log on to online banking or verify transactions more quickly and securely.

Highlights

Log on interface of HSBC mobile banking app; image used for HSBC Taiwan ways to banking mobile banking page.

Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices

Supported devices for biometric authentication features are as follows:

iOS users: You can log on to HSBC Taiwan app using Touch ID¹ or Face ID².
Android users: You can log on to HSBC Taiwan app using Fingerprint ID^3,4.

¹Available on Touch ID enabled Apple iPhone, iPad or later running on iOS 14 or above

²Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 14 or above

³Fingerprint ID: If your device OS is Android 8.0 or above, you will be able to use Fingerprint ID unless your device is deemed unsecure by the app.

⁴Samsung S9/S9+ Fingerprint ID: If your device OS is Android 10.0 or newer and you've downloaded the latest app version, you will not be able to use Fingerprint ID.

Log on with either a 6-digit PIN or biometrics (Face/Touch ID) on supported devices

Supported devices for biometric authentication features are as follows:

iOS users: You can log on to HSBC Taiwan app using Touch ID¹ or Face ID².
Android users: You can log on to HSBC Taiwan app using Fingerprint ID^3,4.

¹Available on Touch ID enabled Apple iPhone, iPad or later running on iOS 14 or above

²Available on Face ID enabled Apple iPhone X or later, and iPad Pro running on iOS 14 or above

³Fingerprint ID: If your device OS is Android 8.0 or above, you will be able to use Fingerprint ID unless your device is deemed unsecure by the app.

⁴Samsung S9/S9+ Fingerprint ID: If your device OS is Android 10.0 or newer and you've downloaded the latest app version, you will not be able to use Fingerprint ID.

Account transfer page on HSBC mobile banking app; image used for HSBC Taiwan ways to banking mobile banking page.

Transfer money between your HSBC Taiwan accounts in local and foreign currency.
Transfer money to payees with local currency accounts.
Make bill payments to HSBC credit card.

*Please note that changes to the core functions of mobile banking will be done on the ongoing basis. During the process of change, some services such as open new term deposit, and transfer to foreign currency account in other domestic bank will be temporarily unavailable via mobile banking. Please log on internet banking for the services.

View important information
Manage devices
Manage security, including biometric access management and 6-digit PIN change
Contact us and app feedback (Please note that we only collect your feedback for further improvement and won’t use in-app feedback feature to respond directly.)