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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
 Maintenance Date and Timing Function Affected/Suspended

Public Website

N/A

N/A

Personal Internet Banking / Mobile Banking Service

 Sunday, 12 October 2025 (00:15 A.M. ~ 05:15 A.M.)
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) *
Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) **
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ***
Sunday, 26 October 2025 (00:15 A.M. ~ 05:15 A.M.) ****

Service Down

Inter-bank transfer *

Inter-bank transfer **

Inter-bank transfer ***

Service Down ****

Insurance Dashboard

N/A

N/A

Credit Card Phone Service / Phone Banking Service

Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.)

Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) *

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) **

 Inter-bank transfer
Inter-bank transfer *
Inter-bank transfer **

Internet Credit Card Service / HSBC Card+

N/A

N/A
Credit Card Mobile Statement

N/A

N/A

Visa Debit Card

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.)

 Service Down

ATM Machine

 Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.)
Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) *
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) **		 Inter-bank transfer
Inter-bank transfer *
Service Down **

Online Transaction with OTP Security Verification (include credit card and debit card)

N/A

N/A

Saving Account Online Application

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.)

Service Down

Personal Loan Online Application

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.)

Service Down

Credit Card Online Application

N/A

N/A

Credit Card Event Register Platform

N/A

N/A

Credit Card MGM Application

N/A

N/A

Credit Card transaction Notice

N/A

N/A

eBill (payment)

 Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.)
Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) *
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) **		 Service Down
Service Down *
Service Down **

i-Invest for online unit trusts/i-Invest for online trading

N/A

N/A

My investment portfolio

N/A

N/A

Global Transfers

N/A

N/A

FX Order Watch

Sunday, 12 October 2025 (00:00 A.M. ~ 06:00 A.M.)

Sunday, 19 October 2025 (00:00 A.M. ~ 06:00 A.M.) *

Sunday, 26 October 2025 (00:00 A.M. ~ 06:00 A.M.) **

Service Down

Service Down *

Service Down **
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected

Public Website
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Personal Internet Banking / Mobile Banking Service
Maintenance Date and Timing Sunday, 12 October 2025 (00:15 A.M. ~ 05:15 A.M.)
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) *
Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) **
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ***
Sunday, 26 October 2025 (00:15 A.M. ~ 05:15 A.M.) ****
Function Affected/Suspended

Service Down

Inter-bank transfer *

Inter-bank transfer **

Inter-bank transfer ***

Service Down ****
Services Affected

Insurance Dashboard
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Credit Card Phone Service / Phone Banking Service
Maintenance Date and Timing

Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.)

Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) *

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) **
Function Affected/Suspended
 Inter-bank transfer
Inter-bank transfer *
Inter-bank transfer **
Services Affected

Internet Credit Card Service / HSBC Card+
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected
 Credit Card Mobile Statement
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Visa Debit Card
Maintenance Date and Timing

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.)
Function Affected/Suspended
 Service Down
Services Affected

ATM Machine
Maintenance Date and Timing Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.)
Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) *
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) **
Function Affected/Suspended
 Inter-bank transfer
Inter-bank transfer *
Service Down **
Services Affected

Online Transaction with OTP Security Verification (include credit card and debit card)
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Saving Account Online Application
Maintenance Date and Timing

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Personal Loan Online Application
Maintenance Date and Timing

Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.)
Function Affected/Suspended

Service Down
Services Affected

Credit Card Online Application
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Credit Card Event Register Platform
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Credit Card MGM Application
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Credit Card transaction Notice
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

eBill (payment)
Maintenance Date and Timing Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.)
Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) *
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) **
Function Affected/Suspended
 Service Down
Service Down *
Service Down **
Services Affected

i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

My investment portfolio
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

Global Transfers
Maintenance Date and Timing

N/A
Function Affected/Suspended

N/A
Services Affected

FX Order Watch
Maintenance Date and Timing

Sunday, 12 October 2025 (00:00 A.M. ~ 06:00 A.M.)

Sunday, 19 October 2025 (00:00 A.M. ~ 06:00 A.M.) *

Sunday, 26 October 2025 (00:00 A.M. ~ 06:00 A.M.) **
Function Affected/Suspended

Service Down

Service Down *

Service Down **

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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Credit card loss report service hotline (02)6616-6861
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