Maintenance schedule
Services Affected |
Maintenance Date and Timing | Function Affected/Suspended |
---|---|---|
Public Website |
N/A |
N/A |
Personal Internet Banking / Mobile Banking Service |
Sunday, 12 October 2025 (00:15 A.M. ~ 05:15 A.M.) Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) ** Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) *** Sunday, 26 October 2025 (00:15 A.M. ~ 05:15 A.M.) **** |
Service Down Inter-bank transfer * Inter-bank transfer ** Inter-bank transfer *** Service Down **** |
Insurance Dashboard |
N/A |
N/A |
Credit Card Phone Service / Phone Banking Service |
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ** |
Inter-bank transfer Inter-bank transfer * Inter-bank transfer ** |
Internet Credit Card Service / HSBC Card+ |
N/A |
N/A |
Credit Card Mobile Statement | N/A |
N/A |
Visa Debit Card |
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) |
Service Down |
ATM Machine |
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ** |
Inter-bank transfer Inter-bank transfer * Service Down ** |
Online Transaction with OTP Security Verification (include credit card and debit card) |
N/A |
N/A |
Saving Account Online Application |
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) |
Service Down |
Personal Loan Online Application |
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) |
Service Down |
Credit Card Online Application |
N/A |
N/A |
Credit Card Event Register Platform |
N/A |
N/A |
Credit Card MGM Application |
N/A |
N/A |
Credit Card transaction Notice |
N/A |
N/A |
eBill (payment) |
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ** |
Service Down Service Down * Service Down ** |
i-Invest for online unit trusts/i-Invest for online trading |
N/A |
N/A |
My investment portfolio |
N/A |
N/A |
Global Transfers |
N/A |
N/A |
FX Order Watch |
Sunday, 12 October 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 19 October 2025 (00:00 A.M. ~ 06:00 A.M.) * Sunday, 26 October 2025 (00:00 A.M. ~ 06:00 A.M.) ** |
Service Down Service Down * Service Down ** |
Services Affected |
Public Website |
---|---|
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Personal Internet Banking / Mobile Banking Service |
Maintenance Date and Timing |
Sunday, 12 October 2025 (00:15 A.M. ~ 05:15 A.M.) Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) ** Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) *** Sunday, 26 October 2025 (00:15 A.M. ~ 05:15 A.M.) **** |
Function Affected/Suspended |
Service Down Inter-bank transfer * Inter-bank transfer ** Inter-bank transfer *** Service Down **** |
Services Affected |
Insurance Dashboard |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Credit Card Phone Service / Phone Banking Service |
Maintenance Date and Timing |
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ** |
Function Affected/Suspended |
Inter-bank transfer Inter-bank transfer * Inter-bank transfer ** |
Services Affected |
Internet Credit Card Service / HSBC Card+ |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Credit Card Mobile Statement |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Visa Debit Card |
Maintenance Date and Timing |
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
ATM Machine |
Maintenance Date and Timing |
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ** |
Function Affected/Suspended |
Inter-bank transfer Inter-bank transfer * Service Down ** |
Services Affected |
Online Transaction with OTP Security Verification (include credit card and debit card) |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Saving Account Online Application |
Maintenance Date and Timing |
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Personal Loan Online Application |
Maintenance Date and Timing |
Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Credit Card Online Application |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Credit Card Event Register Platform |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Credit Card MGM Application |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Credit Card transaction Notice |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
eBill (payment) |
Maintenance Date and Timing |
Friday, 17 October 2025 (01:00 A.M. ~ 06:00 A.M.) Saturday, 18 October 2025 (01:00 A.M. ~ 06:00 A.M.) * Sunday, 19 October 2025 (00:30 A.M. ~ 08:30 A.M.) ** |
Function Affected/Suspended |
Service Down Service Down * Service Down ** |
Services Affected |
i-Invest for online unit trusts/i-Invest for online trading |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
My investment portfolio |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Global Transfers |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
FX Order Watch |
Maintenance Date and Timing |
Sunday, 12 October 2025 (00:00 A.M. ~ 06:00 A.M.) Sunday, 19 October 2025 (00:00 A.M. ~ 06:00 A.M.) * Sunday, 26 October 2025 (00:00 A.M. ~ 06:00 A.M.) ** |
Function Affected/Suspended |
Service Down Service Down * Service Down ** |
In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.