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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Service Down

Service Down *

Service Down **

Service Down ***

Credit Card Phone Service / Phone Banking Service

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Service Down

Service Down *

Service Down **

Service Down ***

Internet Credit Card Service

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Online Cash Advance

Online Cash Advance *

Online Cash Advance **

Online Cash Advance ***

Visa Debit Card

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Purchase Service

Purchase Service *

Purchase Service **

Purchase Service ***

ATM Machine

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

00:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 07:30 A.M. *

Service Down

Service Down *

3D Secure One-Time Password (OTP)

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

00:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 07:30 A.M. *

Service Down

Service Down *

Saving Account Online Application Sunday, 1 Nov 2020
13:00 P.M. ~ 22:00 P.M.
Service Down
Personal Loan Online Application

N/A

N/A
N/A
Credit Card Online Application
N/A
N/A

N/A

Credit Card Event Register Platform

N/A

N/A

N/A

Credit Card Member-get-member
Application
N/A
N/A
N/A
Credit Card transaction Notice

N/A

N/A

N/A
eBill (payment)

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

00:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 07:30 A.M. *

Service Down

Service Down *

My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Service Down

Service Down *

Service Down **

Service Down ***

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

Expected Unavailability Timing

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Function Affected/Suspended

Service Down

Service Down *

Service Down **

Service Down ***

Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

Expected Unavailability Timing

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Function Affected/Suspended

Service Down

Service Down *

Service Down **

Service Down ***

Services Affected
Internet Credit Card Service
Maintenance Date

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

Expected Unavailability Timing

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Function Affected/Suspended

Online Cash Advance

Online Cash Advance *

Online Cash Advance **

Online Cash Advance ***

Services Affected
Visa Debit Card
Maintenance Date

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

Expected Unavailability Timing

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Function Affected/Suspended

Purchase Service

Purchase Service *

Purchase Service **

Purchase Service ***

Services Affected
ATM Machine
Maintenance Date

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 07:30 A.M. *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 07:30 A.M. *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
Saving Account Online Application
Maintenance Date
Sunday, 1 Nov 2020
Expected Unavailability Timing
13:00 P.M. ~ 22:00 P.M.
Function Affected/Suspended
Service Down
Services Affected
Personal Loan Online Application
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Credit Card Online Application
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended

N/A

Services Affected
Credit Card Event Register Platform
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended

N/A

Services Affected
Credit Card Member-get-member
Application
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Credit Card transaction Notice
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 07:30 A.M. *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date

Sunday, 1 Nov 2020

Sunday, 8 Nov 2020 *

Sunday, 15 Nov 2020 **

Sunday, 22 Nov 2020 ***

Expected Unavailability Timing

03:30 A.M. ~ 06:30 A.M.

00:30 A.M. ~ 06:30 A.M. *

00:30 A.M. ~ 07:30 A.M. **

00:00 A.M. ~ 08:00 A.M. ***

Function Affected/Suspended

Service Down

Service Down *

Service Down **

Service Down ***

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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