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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

00:30 A.M. ~ 06:30 A.M.

02:30 A.M. ~ 06:00 A.M. *

Service Down

Service Down *

Credit Card Phone Service / Phone Banking Service

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

00:30 A.M. ~ 06:30 A.M.

03:00 A.M. ~ 06:00 A.M. *

Service Down

Service Down *

Internet Credit Card Service

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

Monday ,22 Jun2020 **

00:30 A.M. ~ 06:30 A.M.

03:00 A.M. ~ 06:00 A.M. *

03:30 A.M. ~ 06:00 A.M. **

Online Cash Advance

Online Cash Advance *

Online Cash Advance **

Visa Debit Card

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

Monday ,22 Jun2020 **

00:30 A.M. ~ 06:30 A.M.

03:00 A.M. ~ 06:00 A.M. *

03:30 A.M. ~ 06:00 A.M. **

Purchase Service

Purchase Service *

Purchase Service **

ATM Machine

Sunday, 14 Jun 2020

03:00 A.M. ~ 06:00 A.M.
Service Down
3D Secure One-Time Password (OTP)

Sunday, 14 Jun 2020

Monday ,22 Jun2020 *

03:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M. *

Service Down

Service Down *

Personal Loan Online Application Monday ,22 Jun2020
03:30 A.M. ~ 06:00 A.M.

Service Down

Credit Card Online Application
Monday ,22 Jun2020
03:30 A.M. ~ 06:00 A.M.

Service Down

Credit Card Event Register Platform

Monday ,22 Jun2020

03:30 A.M. ~ 06:00 A.M.

Service Down
Credit Card transaction Notice

N/A

N/A

N/A
eBill (payment)

Sunday, 14 Jun 2020

03:00 A.M. ~ 06:00 A.M.

Service Down
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading

Saturday, 6 Jun 2020 *

Sunday, 7 Jun 2020 *

Sunday, 14 Jun 2020 **

11:00 P.M. ~ 11:59 P.M.*

00:00 A.M. ~ 06:30 A.M. *

02:30 A.M. ~ 06:00 A.M. **

Service Down for Wealth Dashboard

(Also impact on stock and unit trust trading and portfolio view) *

Service Down **

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

02:30 A.M. ~ 06:00 A.M. *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

03:00 A.M. ~ 06:00 A.M. *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
Internet Credit Card Service
Maintenance Date

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

Monday ,22 Jun2020 **

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

03:00 A.M. ~ 06:00 A.M. *

03:30 A.M. ~ 06:00 A.M. **

Function Affected/Suspended

Online Cash Advance

Online Cash Advance *

Online Cash Advance **

Services Affected
Visa Debit Card
Maintenance Date

Sunday, 7 Jun 2020

Sunday, 14 Jun 2020 *

Monday ,22 Jun2020 **

Expected Unavailability Timing

00:30 A.M. ~ 06:30 A.M.

03:00 A.M. ~ 06:00 A.M. *

03:30 A.M. ~ 06:00 A.M. **

Function Affected/Suspended

Purchase Service

Purchase Service *

Purchase Service **

Services Affected
ATM Machine
Maintenance Date

Sunday, 14 Jun 2020

Expected Unavailability Timing
03:00 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Sunday, 14 Jun 2020

Monday ,22 Jun2020 *

Expected Unavailability Timing

03:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M. *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
Personal Loan Online Application
Maintenance Date
Monday ,22 Jun2020
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended

Service Down

Services Affected
Credit Card Online Application
Maintenance Date
Monday ,22 Jun2020
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended

Service Down

Services Affected
Credit Card Event Register Platform
Maintenance Date

Monday ,22 Jun2020

Expected Unavailability Timing

03:30 A.M. ~ 06:00 A.M.

Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

Sunday, 14 Jun 2020

Expected Unavailability Timing

03:00 A.M. ~ 06:00 A.M.

Function Affected/Suspended
Service Down
Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date

Saturday, 6 Jun 2020 *

Sunday, 7 Jun 2020 *

Sunday, 14 Jun 2020 **

Expected Unavailability Timing

11:00 P.M. ~ 11:59 P.M.*

00:00 A.M. ~ 06:30 A.M. *

02:30 A.M. ~ 06:00 A.M. **

Function Affected/Suspended

Service Down for Wealth Dashboard

(Also impact on stock and unit trust trading and portfolio view) *

Service Down **

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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