Maintenance schedule
Services Affected |
Maintenance Date and Timing | Function Affected/Suspended |
---|---|---|
Public Website | N/A | N/A |
Personal Internet Banking / Mobile Banking Service | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Sunday, 8 December (03:00 A.M. ~ 06:00 A.M.) * |
Service Down Service Down * |
Insurance Dashboard |
Sunday, 8 December (03:00 A.M. ~ 06:00 A.M.) |
Service Down |
Credit Card Phone Service / Phone Banking Service | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Service Down Service Down * |
Internet Credit Card Service / HSBC Card+ | Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Service Down |
Visa Debit Card | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Service Down Service Down * |
ATM Machine | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) |
Service Down |
Online Transaction with OTP Security Verification (include credit card and debit card) |
Tuesday, 3 December (00:00 A.M. ~ 02:00 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.)* |
Service Down Service Down * |
Saving Account Online Application | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) |
Service Down |
Personal Loan Online Application | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Service Down Service Down * |
Credit Card Online Application | Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Service Down |
Credit Card Event Register Platform | N/A |
N/A |
Credit Card MGM Application | Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Service Down |
Credit Card transaction Notice | Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Service Down |
eBill (payment) | Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Service down for HSBC credit card payment
|
i-Invest for online unit trusts/i-Invest for online trading | Sunday, 8 December (00:00 A.M. ~ 06:00 A.M.) |
Service Down
|
My investment portfolio | Sunday, 8 December (03:00 A.M. ~ 06:00 A.M.) |
Service Down
|
Global Transfers |
Sunday, 8 December (00:00 A.M. ~ 06:00 A.M.) |
Link and delink countries
|
FX Order Watch |
N/A |
N/A |
Services Affected |
Public Website |
---|---|
Maintenance Date and Timing | N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Personal Internet Banking / Mobile Banking Service |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Sunday, 8 December (03:00 A.M. ~ 06:00 A.M.) * |
Function Affected/Suspended |
Service Down Service Down * |
Services Affected |
Insurance Dashboard |
Maintenance Date and Timing |
Sunday, 8 December (03:00 A.M. ~ 06:00 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Credit Card Phone Service / Phone Banking Service |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Function Affected/Suspended |
Service Down Service Down * |
Services Affected |
Internet Credit Card Service / HSBC Card+ |
Maintenance Date and Timing |
Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Visa Debit Card |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Function Affected/Suspended |
Service Down Service Down * |
Services Affected |
ATM Machine |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Online Transaction with OTP Security Verification (include credit card and debit card) |
Maintenance Date and Timing |
Tuesday, 3 December (00:00 A.M. ~ 02:00 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.)* |
Function Affected/Suspended |
Service Down Service Down * |
Services Affected |
Saving Account Online Application |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Personal Loan Online Application |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Function Affected/Suspended |
Service Down Service Down * |
Services Affected |
Credit Card Online Application |
Maintenance Date and Timing |
Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Credit Card Event Register Platform |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
Services Affected |
Credit Card MGM Application |
Maintenance Date and Timing |
Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Function Affected/Suspended |
Service Down |
Services Affected |
Credit Card transaction Notice |
Maintenance Date and Timing |
Sunday, 1 December (00:30 A.M. ~ 08:30 A.M.) Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) * |
Function Affected/Suspended |
Service Down |
Services Affected |
eBill (payment) |
Maintenance Date and Timing |
Saturday, 7 December (11:00 P.M.) ~ Sunday, 8 December (07:00 A.M.) |
Function Affected/Suspended |
Service down for HSBC credit card payment
|
Services Affected |
i-Invest for online unit trusts/i-Invest for online trading |
Maintenance Date and Timing |
Sunday, 8 December (00:00 A.M. ~ 06:00 A.M.) |
Function Affected/Suspended |
Service Down
|
Services Affected |
My investment portfolio |
Maintenance Date and Timing |
Sunday, 8 December (03:00 A.M. ~ 06:00 A.M.) |
Function Affected/Suspended |
Service Down
|
Services Affected |
Global Transfers |
Maintenance Date and Timing |
Sunday, 8 December (00:00 A.M. ~ 06:00 A.M.) |
Function Affected/Suspended |
Link and delink countries
|
Services Affected |
FX Order Watch |
Maintenance Date and Timing |
N/A |
Function Affected/Suspended |
N/A |
In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.