Maintenance schedule
| Services Affected |
Maintenance Date |
Expected Unavailability Timing |
Function Affected/Suspended |
|---|---|---|---|
| Personal Internet Banking / Mobile Banking Service | N/A |
N/A |
N/A |
| Credit Card Phone Service / Phone Banking Service |
N/A |
N/A |
N/A |
| Internet Credit Card Service | Monday, 19 Oct 2020 |
03:30 A.M. ~ 06:00 A.M. |
Online Cash Advance |
| Visa Debit Card | Monday, 19 Oct 2020 |
03:30 A.M. ~ 06:00 A.M. |
Purchase Service |
| ATM Machine | N/A |
N/A |
N/A |
| 3D Secure One-Time Password (OTP) | Monday, 19 Oct 2020 |
03:30 A.M. ~ 06:00 A.M. |
Service Down |
| Saving Account Online Application | Wednesday, 14 Oct 2020 | 06:00 P.M. ~ 10:00 P.M. | Service Down |
| Personal Loan Online Application | Tuesday, 6 Oct2020 Monday, 19 Oct 2020* |
07:30 A.M. ~ 12:00 P.M. 03:30 A.M. ~ 08:00 A.M.* |
Service Down Service Down* |
| Credit Card Online Application |
Tuesday, 6 Oct2020 Monday, 19 Oct 2020* |
07:30 A.M. ~ 12:00 P.M. 03:30 A.M. ~ 08:00 A.M.* |
Service Down Service Down* |
| Credit Card Event Register Platform |
Tuesday, 6 Oct2020 Monday, 19 Oct 2020* |
07:30 A.M. ~ 12:00 P.M. 03:30 A.M. ~ 08:00 A.M.* |
Service Down Service Down* |
| Credit Card Member-get-member Application |
Monday, 19 Oct 2020 |
03:30 A.M. ~ 08:00 A.M. |
Service Down |
| Credit Card transaction Notice |
N/A |
N/A |
N/A |
| eBill (payment) | N/A |
N/A |
N/A |
| My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading |
N/A |
N/A |
N/A |
| Services Affected |
Personal Internet Banking / Mobile Banking Service |
|---|---|
| Maintenance Date |
N/A |
| Expected Unavailability Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Credit Card Phone Service / Phone Banking Service |
| Maintenance Date |
N/A |
| Expected Unavailability Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
Internet Credit Card Service |
| Maintenance Date |
Monday, 19 Oct 2020 |
| Expected Unavailability Timing |
03:30 A.M. ~ 06:00 A.M. |
| Function Affected/Suspended |
Online Cash Advance |
| Services Affected |
Visa Debit Card |
| Maintenance Date |
Monday, 19 Oct 2020 |
| Expected Unavailability Timing |
03:30 A.M. ~ 06:00 A.M. |
| Function Affected/Suspended |
Purchase Service |
| Services Affected |
ATM Machine |
| Maintenance Date |
N/A |
| Expected Unavailability Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
3D Secure One-Time Password (OTP) |
| Maintenance Date |
Monday, 19 Oct 2020 |
| Expected Unavailability Timing |
03:30 A.M. ~ 06:00 A.M. |
| Function Affected/Suspended |
Service Down |
| Services Affected |
Saving Account Online Application |
| Maintenance Date |
Wednesday, 14 Oct 2020 |
| Expected Unavailability Timing |
06:00 P.M. ~ 10:00 P.M. |
| Function Affected/Suspended |
Service Down |
| Services Affected |
Personal Loan Online Application |
| Maintenance Date |
Tuesday, 6 Oct2020 Monday, 19 Oct 2020* |
| Expected Unavailability Timing |
07:30 A.M. ~ 12:00 P.M. 03:30 A.M. ~ 08:00 A.M.* |
| Function Affected/Suspended |
Service Down Service Down* |
| Services Affected |
Credit Card Online Application |
| Maintenance Date |
Tuesday, 6 Oct2020 Monday, 19 Oct 2020* |
| Expected Unavailability Timing |
07:30 A.M. ~ 12:00 P.M. 03:30 A.M. ~ 08:00 A.M.* |
| Function Affected/Suspended |
Service Down Service Down* |
| Services Affected |
Credit Card Event Register Platform |
| Maintenance Date |
Tuesday, 6 Oct2020 Monday, 19 Oct 2020* |
| Expected Unavailability Timing |
07:30 A.M. ~ 12:00 P.M. 03:30 A.M. ~ 08:00 A.M.* |
| Function Affected/Suspended |
Service Down Service Down* |
| Services Affected |
Credit Card Member-get-member Application |
| Maintenance Date |
Monday, 19 Oct 2020 |
| Expected Unavailability Timing |
03:30 A.M. ~ 08:00 A.M. |
| Function Affected/Suspended |
Service Down |
| Services Affected |
Credit Card transaction Notice |
| Maintenance Date |
N/A |
| Expected Unavailability Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
eBill (payment) |
| Maintenance Date |
N/A |
| Expected Unavailability Timing |
N/A |
| Function Affected/Suspended |
N/A |
| Services Affected |
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading |
| Maintenance Date |
N/A |
| Expected Unavailability Timing |
N/A |
| Function Affected/Suspended |
N/A |
In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.