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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Thursday, 6 Aug 2020

Friday, 7 Aug 2020 *

23:00 P.M. ~ 23:59 P.M.

00:00 A.M. ~ 01:00 A.M.*

Mobile Banking Service

Mobile Banking Service *

Credit Card Phone Service / Phone Banking Service

N/A

N/A

N/A

Internet Credit Card Service

Saturday, 1 Aug 2020

Monday, 24 Aug 2020 *

00:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M. *

Online Cash Advance

Online Cash Advance *

Visa Debit Card

Saturday, 1 Aug 2020

Monday, 24 Aug 2020 *

00:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M. *

Purchase Service

Purchase Service *

ATM Machine

Saturday, 1 Aug 2020

00:00 A.M. ~ 06:00 A.M. Service Down
3D Secure One-Time Password (OTP)

Saturday, 1 Aug 2020

Monday, 24 Aug 2020*

00:00 A.M. ~ 03:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

Service Down

Service Down*

Saving Account Online Application Monday, 3 Aug 2020 18:00 P.M. ~ 20:00 P.M. Service Down
Personal Loan Online Application Saturday, 1 Aug 2020 00:00 A.M. ~ 06:00 A.M.

Digital Verification

Credit Card Online Application

Saturday, 1 Aug 2020

00:00 A.M. ~ 06:00 A.M.

Digital Verification

Credit Card Event Register Platform

N/A

N/A

N/A
Credit Card transaction Notice

N/A

N/A

N/A
eBill (payment)

Saturday, 1 Aug 2020

00:00 A.M. ~ 06:00 A.M.

Service Down
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading

N/A

N/A N/A
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

Thursday, 6 Aug 2020

Friday, 7 Aug 2020 *

Expected Unavailability Timing

23:00 P.M. ~ 23:59 P.M.

00:00 A.M. ~ 01:00 A.M.*

Function Affected/Suspended

Mobile Banking Service

Mobile Banking Service *

Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended

N/A

Services Affected
Internet Credit Card Service
Maintenance Date

Saturday, 1 Aug 2020

Monday, 24 Aug 2020 *

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M. *

Function Affected/Suspended

Online Cash Advance

Online Cash Advance *

Services Affected
Visa Debit Card
Maintenance Date

Saturday, 1 Aug 2020

Monday, 24 Aug 2020 *

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M. *

Function Affected/Suspended

Purchase Service

Purchase Service *

Services Affected
ATM Machine
Maintenance Date

Saturday, 1 Aug 2020

Expected Unavailability Timing
00:00 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Saturday, 1 Aug 2020

Monday, 24 Aug 2020*

Expected Unavailability Timing

00:00 A.M. ~ 03:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

Function Affected/Suspended

Service Down

Service Down*

Services Affected
Saving Account Online Application
Maintenance Date
Monday, 3 Aug 2020
Expected Unavailability Timing
18:00 P.M. ~ 20:00 P.M.
Function Affected/Suspended
Service Down
Services Affected
Personal Loan Online Application
Maintenance Date
Saturday, 1 Aug 2020
Expected Unavailability Timing
00:00 A.M. ~ 06:00 A.M.
Function Affected/Suspended

Digital Verification

Services Affected
Credit Card Online Application
Maintenance Date

Saturday, 1 Aug 2020

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

Function Affected/Suspended

Digital Verification

Services Affected
Credit Card Event Register Platform
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
Credit Card transaction Notice
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

Saturday, 1 Aug 2020

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

Function Affected/Suspended
Service Down
Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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