Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Service Down

Local payment / Inter-bank Transfers*

Phone Banking Service

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Service Down

Local payment / Inter-bank Transfers*

Internet Credit Card Service

Sunday , 20 Oct 2019

Monday , 21 Oct 2019*

00:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

Online Cash Advance
Visa Debit Card

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

03:30 A.M. ~ 06:00 A.M.

07:00 A.M. ~ 08:00 A.M.*

 

Purchase Service
ATM Machine

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Local payment / Inter-bank Transfers
3D Secure One-Time Password (OTP)

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

03:30 A.M. ~ 06:00 A.M.

07:00 A.M. ~ 08:00 A.M.*

Online Purchase Service
Personal Loan Online Application

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

03:30 A.M. ~ 08:00 A.M.

06:00 A.M. ~ 16:00 P.M.*

Service Down
Credit Card Online Application

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

03:30 A.M. ~ 08:00 A.M.

06:00 A.M. ~ 16:00 P.M.*

Service Down

Credit Card Event Register Platform

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

03:30 A.M. ~ 08:00 A.M.

06:00 A.M. ~ 16:00 P.M.*

Service Down
Credit Card transaction Notice
N/A
N/A
N/A
eBill (payment)

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Service Down for HSBC
My Investment Portfolio/i-Invest for online Unit Trusts
Sunday , 20 Oct 2019
00:00 A.M. ~ 06:00 A.M.
Service Down
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Function Affected/Suspended

Service Down

Local payment / Inter-bank Transfers*

Services Affected
Phone Banking Service
Maintenance Date

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Function Affected/Suspended

Service Down

Local payment / Inter-bank Transfers*

Services Affected
Internet Credit Card Service
Maintenance Date

Sunday , 20 Oct 2019

Monday , 21 Oct 2019*

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

Function Affected/Suspended
Online Cash Advance
Services Affected
Visa Debit Card
Maintenance Date

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

03:30 A.M. ~ 06:00 A.M.

07:00 A.M. ~ 08:00 A.M.*

 

Function Affected/Suspended
Purchase Service
Services Affected
ATM Machine
Maintenance Date

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Function Affected/Suspended
Local payment / Inter-bank Transfers
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

03:30 A.M. ~ 06:00 A.M.

07:00 A.M. ~ 08:00 A.M.*

Function Affected/Suspended
Online Purchase Service
Services Affected
Personal Loan Online Application
Maintenance Date

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

03:30 A.M. ~ 08:00 A.M.

06:00 A.M. ~ 16:00 P.M.*

Function Affected/Suspended
Service Down
Services Affected
Credit Card Online Application
Maintenance Date

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

03:30 A.M. ~ 08:00 A.M.

06:00 A.M. ~ 16:00 P.M.*

Function Affected/Suspended

Service Down

Services Affected
Credit Card Event Register Platform
Maintenance Date

Monday , 21 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

03:30 A.M. ~ 08:00 A.M.

06:00 A.M. ~ 16:00 P.M.*

Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

Sunday , 20 Oct 2019

Sunday , 27 Oct 2019*

Expected Unavailability Timing

00:00 A.M. ~ 06:00 A.M.

00:00 A.M. ~ 06:00 A.M.*

Function Affected/Suspended
Service Down for HSBC
Services Affected
My Investment Portfolio/i-Invest for online Unit Trusts
Maintenance Date
Sunday , 20 Oct 2019
Expected Unavailability Timing
00:00 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Service Down

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.