Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Friday, 27 Mar 2020

00:00 A.M. ~ 02:00 A.M.

Service Dow

Credit Card Phone Service / Phone Banking Service

N/A

N/A

N/A

Internet Credit Card Service Monday, 23 Mar 2020 03:30 A.M. ~ 06:00 A.M. Online Cash Advance
Visa Debit Card Monday, 23 Mar 2020
Sunday, 29 Mar 2020*
03:00 A.M. ~ 06:00 A.M.
03:30 A.M. ~ 06:00 A.M.*
Purchase Service
Purchase Service*
ATM Machine

N/A

N/A
N/A
3D Secure One-Time Password (OTP)

Monday, 23 Mar 2020

Sunday, 29 Mar 2020*

03:00 A.M. ~ 06:00 A.M.

03:00 A.M. ~ 06:00 A.M.*

Service Down

Online Purchase Service*

Personal Loan Online Application Sunday, 29 Mar 2020 03:00 A.M. ~ 06:00 A.M.

Service Down

Credit Card Online Application
Sunday, 29 Mar 2020 03:00 A.M. ~ 06:00 A.M.

Service Down

Credit Card Event Register Platform

N/A

N/A

N/A
Credit Card transaction Notice

Monday, 23 Mar 2020

Sunday, 29 Mar 2020*

03:00 A.M. ~ 06:00 A.M.

03:00 A.M. ~ 06:00 A.M.*

Service Down

Service Down*

eBill (payment)

N/A

N/A

N/A
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading

N/A

N/A

N/A

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

Friday, 27 Mar 2020

Expected Unavailability Timing

00:00 A.M. ~ 02:00 A.M.

Function Affected/Suspended

Service Dow

Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended

N/A

Services Affected
Internet Credit Card Service
Maintenance Date
Monday, 23 Mar 2020
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Cash Advance
Services Affected
Visa Debit Card
Maintenance Date
Monday, 23 Mar 2020
Sunday, 29 Mar 2020*
Expected Unavailability Timing
03:00 A.M. ~ 06:00 A.M.
03:30 A.M. ~ 06:00 A.M.*
Function Affected/Suspended
Purchase Service
Purchase Service*
Services Affected
ATM Machine
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Monday, 23 Mar 2020

Sunday, 29 Mar 2020*

Expected Unavailability Timing

03:00 A.M. ~ 06:00 A.M.

03:00 A.M. ~ 06:00 A.M.*

Function Affected/Suspended

Service Down

Online Purchase Service*

Services Affected
Personal Loan Online Application
Maintenance Date
Sunday, 29 Mar 2020
Expected Unavailability Timing
03:00 A.M. ~ 06:00 A.M.
Function Affected/Suspended

Service Down

Services Affected
Credit Card Online Application
Maintenance Date
Sunday, 29 Mar 2020
Expected Unavailability Timing
03:00 A.M. ~ 06:00 A.M.
Function Affected/Suspended

Service Down

Services Affected
Credit Card Event Register Platform
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
Credit Card transaction Notice
Maintenance Date

Monday, 23 Mar 2020

Sunday, 29 Mar 2020*

Expected Unavailability Timing

03:00 A.M. ~ 06:00 A.M.

03:00 A.M. ~ 06:00 A.M.*

Function Affected/Suspended

Service Down

Service Down*

Services Affected
eBill (payment)
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended

N/A

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.