Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

N/A

N/A
N/A
Phone Banking Service

N/A

N/A
N/A
Internet Credit Card Service

Monday , 19 Aug 2019

03:30 A.M. ~ 06:00 A.M.
Online Cash Advance
Visa Debit Card

Monday , 19 Aug 2019

03:30 A.M. ~ 06:00 A.M.
Purchase Service
ATM Machine

Sunday , 4 Aug 2019

Sunday , 18 Aug 2019

Sunday , 25 Aug 2019

03:00 A.M. ~ 06:00 A.M.

03:00 A.M. ~ 05:00 A.M.

03:00 A.M. ~ 05:00 A.M.

Service Down
3D Secure One-Time Password (OTP)
Monday , 19 Aug 2019
03:30 A.M. ~ 06:00 A.M.
Online Purchase Service
Personal Loan Online Application
N/A
N/A
N/A
Credit Card Online Application
Sunday , 25 Aug 2019 07:00 A.M. ~ 15:00 P.M. Service Down
Credit Card Event Register Platform
Sunday , 25 Aug 2019 07:00 A.M. ~ 15:00 P.M. Service Down
My Investment Portfolio
N/A
N/A
N/A
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Phone Banking Service
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Internet Credit Card Service
Maintenance Date

Monday , 19 Aug 2019

Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Cash Advance
Services Affected
Visa Debit Card
Maintenance Date

Monday , 19 Aug 2019

Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Purchase Service
Services Affected
ATM Machine
Maintenance Date

Sunday , 4 Aug 2019

Sunday , 18 Aug 2019

Sunday , 25 Aug 2019

Expected Unavailability Timing

03:00 A.M. ~ 06:00 A.M.

03:00 A.M. ~ 05:00 A.M.

03:00 A.M. ~ 05:00 A.M.

Function Affected/Suspended
Service Down
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date
Monday , 19 Aug 2019
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Purchase Service
Services Affected
Personal Loan Online Application
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Credit Card Online Application
Maintenance Date
Sunday , 25 Aug 2019
Expected Unavailability Timing
07:00 A.M. ~ 15:00 P.M.
Function Affected/Suspended
Service Down
Services Affected
Credit Card Event Register Platform
Maintenance Date
Sunday , 25 Aug 2019
Expected Unavailability Timing
07:00 A.M. ~ 15:00 P.M.
Function Affected/Suspended
Service Down
Services Affected
My Investment Portfolio
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A

For Personal Banking service, please contact us at 02-8072-3000 in Taiwan or (886) 2-8072-3011 from overseas.