Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Sunday , 1 Dec 2019

Sunday , 8 Dec 2019*

01:00 A.M. ~ 07:00 A.M.

00:00 A.M. ~ 15:00 P.M.*

Service Down

Risk Profiler*

Phone Banking Service Sunday , 1 Dec 2019
01:00 A.M. ~ 07:00 A.M.
Service Down
Internet Credit Card Service

Sunday , 1 Dec 2019

Monday , 02 Dec 2019*

01:00 A.M. ~ 07:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

Online Cash Advance
Visa Debit Card

Sunday , 1 Dec 2019

Monday , 02 Dec 2019*

01:00 A.M. ~ 07:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

 

Purchase Service
ATM Machine

N/A

N/A
N/A
3D Secure One-Time Password (OTP)

Monday , 02 Dec 2019

03:30 A.M. ~ 06:00 A.M.
Online Purchase Service
Personal Loan Online Application Sunday , 1 Dec 2019

01:00 A.M. ~ 07:00 A.M.

06:00 A.M. ~ 15:00 P.M.*

Banking customer verification

Service Down*

Credit Card Online Application

Sunday , 1 Dec 2019

Sunday , 8 Dec 2019*

01:00 A.M. ~ 07:00 A.M.

06:00 A.M. ~ 15:00 P.M.*

Banking & credit card customer verification

Service Down*

Credit Card Event Register Platform

Sunday , 8 Dec 2019

06:00 A.M. ~ 15:00 P.M.

Service Down
Credit Card transaction Notice
N/A
N/A
N/A
eBill (payment)

N/A

N/A

N/A
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading

Sunday , 1 Dec 2019

Sunday , 8 Dec 2019*

01:00 A.M. ~ 07:00 A.M.

00:00 A.M. ~ 15:00 P.M.*

Service Down

Service Down*

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

Sunday , 1 Dec 2019

Sunday , 8 Dec 2019*

Expected Unavailability Timing

01:00 A.M. ~ 07:00 A.M.

00:00 A.M. ~ 15:00 P.M.*

Function Affected/Suspended

Service Down

Risk Profiler*

Services Affected
Phone Banking Service
Maintenance Date
Sunday , 1 Dec 2019
Expected Unavailability Timing
01:00 A.M. ~ 07:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
Internet Credit Card Service
Maintenance Date

Sunday , 1 Dec 2019

Monday , 02 Dec 2019*

Expected Unavailability Timing

01:00 A.M. ~ 07:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

Function Affected/Suspended
Online Cash Advance
Services Affected
Visa Debit Card
Maintenance Date

Sunday , 1 Dec 2019

Monday , 02 Dec 2019*

Expected Unavailability Timing

01:00 A.M. ~ 07:00 A.M.

03:30 A.M. ~ 06:00 A.M.*

 

Function Affected/Suspended
Purchase Service
Services Affected
ATM Machine
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Monday , 02 Dec 2019

Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Purchase Service
Services Affected
Personal Loan Online Application
Maintenance Date
Sunday , 1 Dec 2019
Expected Unavailability Timing

01:00 A.M. ~ 07:00 A.M.

06:00 A.M. ~ 15:00 P.M.*

Function Affected/Suspended

Banking customer verification

Service Down*

Services Affected
Credit Card Online Application
Maintenance Date

Sunday , 1 Dec 2019

Sunday , 8 Dec 2019*

Expected Unavailability Timing

01:00 A.M. ~ 07:00 A.M.

06:00 A.M. ~ 15:00 P.M.*

Function Affected/Suspended

Banking & credit card customer verification

Service Down*

Services Affected
Credit Card Event Register Platform
Maintenance Date

Sunday , 8 Dec 2019

Expected Unavailability Timing

06:00 A.M. ~ 15:00 P.M.

Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date

Sunday , 1 Dec 2019

Sunday , 8 Dec 2019*

Expected Unavailability Timing

01:00 A.M. ~ 07:00 A.M.

00:00 A.M. ~ 15:00 P.M.*

Function Affected/Suspended

Service Down

Service Down*

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.