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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:

Services Affected
Maintenance Date and Timing Function Affected/Suspended
Public Website

N/A

N/A
Personal Internet Banking / Mobile Banking Service

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

service down for my investment portfolio and i-Invest for online unit trusts/i-Invest for online trading

Credit Card Phone Service / Phone Banking Service

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

service down for unit trusts and equities related transaction

Internet Credit Card Service

Monday, 24 January (03:30 A.M. ~ 06:00 A.M.)

service down
Visa Debit Card

Monday, 24 January (03:30 A.M. ~ 06:00 A.M.)

service down

ATM Machine

N/A

N/A

3D Secure One-Time Password (OTP)

Monday, 24 January (03:30 A.M. ~ 06:00 A.M.)

service down

Saving Account Online Application

Sunday, 9 January (08:00 A.M. ~ 04:00 P.M.)

service down

Personal Loan Online Application

Sunday, 9 January (08:00 A.M. ~ 04:00 P.M.)

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.) *

service down

service down *

Credit Card Online Application

Sunday, 9 January (08:00 A.M. ~ 04:00 P.M.)

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.) *

service down

service down *

Credit Card Event Register Platform

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.)

service down

Credit Card MGM Application

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.)

service down

Credit Card transaction Notice

N/A

N/A
eBill (payment)

N/A

N/A
i-Invest for online mutual funds/equities trading

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

service down

My investment portfolio

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

service down

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:

Services Affected
Public Website
Maintenance Date and Timing

N/A

Function Affected/Suspended
N/A
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date and Timing

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

Function Affected/Suspended

service down for my investment portfolio and i-Invest for online unit trusts/i-Invest for online trading

Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date and Timing

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

Function Affected/Suspended

service down for unit trusts and equities related transaction

Services Affected
Internet Credit Card Service
Maintenance Date and Timing

Monday, 24 January (03:30 A.M. ~ 06:00 A.M.)

Function Affected/Suspended
service down
Services Affected
Visa Debit Card
Maintenance Date and Timing

Monday, 24 January (03:30 A.M. ~ 06:00 A.M.)

Function Affected/Suspended

service down

Services Affected
ATM Machine
Maintenance Date and Timing

N/A

Function Affected/Suspended

N/A

Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date and Timing

Monday, 24 January (03:30 A.M. ~ 06:00 A.M.)

Function Affected/Suspended

service down

Services Affected
Saving Account Online Application
Maintenance Date and Timing

Sunday, 9 January (08:00 A.M. ~ 04:00 P.M.)

Function Affected/Suspended

service down

Services Affected
Personal Loan Online Application
Maintenance Date and Timing

Sunday, 9 January (08:00 A.M. ~ 04:00 P.M.)

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.) *

Function Affected/Suspended

service down

service down *

Services Affected
Credit Card Online Application
Maintenance Date and Timing

Sunday, 9 January (08:00 A.M. ~ 04:00 P.M.)

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.) *

Function Affected/Suspended

service down

service down *

Services Affected
Credit Card Event Register Platform
Maintenance Date and Timing

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.)

Function Affected/Suspended

service down

Services Affected
Credit Card MGM Application
Maintenance Date and Timing

Monday, 24 January (03:30 A.M. ~ 09:00 A.M.)

Function Affected/Suspended

service down

Services Affected
Credit Card transaction Notice
Maintenance Date and Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date and Timing

N/A

Function Affected/Suspended
N/A
Services Affected
i-Invest for online mutual funds/equities trading
Maintenance Date and Timing

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

Function Affected/Suspended

service down

Services Affected
My investment portfolio
Maintenance Date and Timing

Sunday, 9 January (00:00 A.M. ~ 10:00 A.M.)

Function Affected/Suspended

service down

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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