Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

N/A

N/A
N/A
Credit Card Phone Service / Phone Banking Service
Sunday , 12Jan 2020

00:30 A.M.-06:30 A.M
Service Down
Internet Credit Card Service

Monday , 13 Jan 2020

03:30 A.M. ~ 06:00 A.M.
Online Cash Advance
Visa Debit Card

Monday , 13 Jan 2020

03:30 A.M. ~ 06:00 A.M.

 

Purchase Service
ATM Machine

N/A

N/A
N/A
3D Secure One-Time Password (OTP)

Monday , 13 Jan 2020

03:30 A.M. ~ 06:00 A.M.
Online Purchase Service
Personal Loan Online Application Monday , 13 Jan 2020
03:30 A.M. ~ 09:00 A.M.
Service Down
Credit Card Online Application
Monday , 13 Jan 2020
03:30 A.M. ~ 09:00 A.M.
Service Down
Credit Card Event Register Platform

Monday , 13 Jan 2020

03:30 A.M. ~ 09:00 A.M.

Service Down
Credit Card transaction Notice
N/A
N/A
N/A
eBill (payment)

N/A

N/A

N/A
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
N/A
N/A
N/A
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date
Sunday , 12Jan 2020

Expected Unavailability Timing
00:30 A.M.-06:30 A.M
Function Affected/Suspended
Service Down
Services Affected
Internet Credit Card Service
Maintenance Date

Monday , 13 Jan 2020

Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Cash Advance
Services Affected
Visa Debit Card
Maintenance Date

Monday , 13 Jan 2020

Expected Unavailability Timing

03:30 A.M. ~ 06:00 A.M.

 

Function Affected/Suspended
Purchase Service
Services Affected
ATM Machine
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date

Monday , 13 Jan 2020

Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Purchase Service
Services Affected
Personal Loan Online Application
Maintenance Date
Monday , 13 Jan 2020
Expected Unavailability Timing
03:30 A.M. ~ 09:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
Credit Card Online Application
Maintenance Date
Monday , 13 Jan 2020
Expected Unavailability Timing
03:30 A.M. ~ 09:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
Credit Card Event Register Platform
Maintenance Date

Monday , 13 Jan 2020

Expected Unavailability Timing

03:30 A.M. ~ 09:00 A.M.

Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.