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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:

Services Affected
Maintenance Date and Timing Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Service Down

Credit Card Phone Service / Phone Banking Service

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Service Down

Internet Credit Card Service

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 06:00 A.M.) *

Service Down

Service Down *

Visa Debit Card

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 06:00 A.M.) *

Service Down

Service Down *

ATM Machine

N/A

N/A

3D Secure One-Time Password (OTP)

Monday, 24 May 2021 (03:30 A.M. ~ 06:00 A.M.)

Service Down

Saving Account Online Application

N/A

N/A

Personal Loan Online Application

Wednesday, 5 May 2021 (08:00 P.M. ~ 15:00 P.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Service Down
Credit Card Online Application

Wednesday, 5 May 2021 (08:00 P.M. ~ 15:00 P.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Service Down
Credit Card Event Register Platform

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Service Down
Credit Card MGM Application

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Service Down
Credit Card transaction Notice

N/A

N/A
eBill (payment)

N/A

N/A

i-Invest for online unit trusts/i-Invest for online trading

Sunday, 23 May 2021 (03:30 A.M. ~ 06:30 A.M.)

Service Down

My investment portfolio Sunday, 23 May 2021 (03:30 A.M. ~ 06:30 A.M.) Service Down
Contact me form (Mortgage and Premier)
Sunday, 18 Apr 2021 (02:00 A.M. ~ 04:00 A.M.)
Service Down

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:

Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date and Timing

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Function Affected/Suspended

Service Down

Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date and Timing

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Function Affected/Suspended

Service Down

Services Affected
Internet Credit Card Service
Maintenance Date and Timing

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 06:00 A.M.) *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
Visa Debit Card
Maintenance Date and Timing

Sunday, 23 May 2021 (00:30 A.M. ~ 06:30 A.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 06:00 A.M.) *

Function Affected/Suspended

Service Down

Service Down *

Services Affected
ATM Machine
Maintenance Date and Timing

N/A

Function Affected/Suspended

N/A

Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date and Timing

Monday, 24 May 2021 (03:30 A.M. ~ 06:00 A.M.)

Function Affected/Suspended

Service Down

Services Affected
Saving Account Online Application
Maintenance Date and Timing

N/A

Function Affected/Suspended

N/A

Services Affected
Personal Loan Online Application
Maintenance Date and Timing

Wednesday, 5 May 2021 (08:00 P.M. ~ 15:00 P.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Credit Card Online Application
Maintenance Date and Timing

Wednesday, 5 May 2021 (08:00 P.M. ~ 15:00 P.M.)

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Credit Card Event Register Platform
Maintenance Date and Timing

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Credit Card MGM Application
Maintenance Date and Timing

Monday, 24 May 2021 (03:30 A.M. ~ 09:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date and Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date and Timing

N/A

Function Affected/Suspended

N/A

Services Affected
i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date and Timing

Sunday, 23 May 2021 (03:30 A.M. ~ 06:30 A.M.)

Function Affected/Suspended

Service Down

Services Affected
My investment portfolio
Maintenance Date and Timing Sunday, 23 May 2021 (03:30 A.M. ~ 06:30 A.M.)
Function Affected/Suspended
Service Down
Services Affected
Contact me form (Mortgage and Premier)
Maintenance Date and Timing Sunday, 18 Apr 2021 (02:00 A.M. ~ 04:00 A.M.)
Function Affected/Suspended
Service Down

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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