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Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Maintenance Date
Expected Unavailability Timing
Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service N/A
N/A
N/A
Credit Card Phone Service / Phone Banking Service
N/A
N/A
N/A
Internet Credit Card Service Monday, 19 Oct 2020
03:30 A.M. ~ 06:00 A.M.
Online Cash Advance
Visa Debit Card Monday, 19 Oct 2020
03:30 A.M. ~ 06:00 A.M.
Purchase Service
ATM Machine

N/A

N/A
N/A
3D Secure One-Time Password (OTP) Monday, 19 Oct 2020
03:30 A.M. ~ 06:00 A.M.
Service Down
Saving Account Online Application Wednesday, 14 Oct 2020  06:00 P.M. ~ 10:00 P.M. Service Down
Personal Loan Online Application

Tuesday, 6 Oct2020

Monday, 19 Oct 2020*

07:30 A.M. ~ 12:00 P.M.

03:30 A.M. ~ 08:00 A.M.*

Service Down

Service Down*

Credit Card Online Application

Tuesday, 6 Oct2020

Monday, 19 Oct 2020*

07:30 A.M. ~ 12:00 P.M.

03:30 A.M. ~ 08:00 A.M.*

Service Down

Service Down*

Credit Card Event Register Platform

Tuesday, 6 Oct2020

Monday, 19 Oct 2020*

07:30 A.M. ~ 12:00 P.M.

03:30 A.M. ~ 08:00 A.M.*

Service Down

Service Down*

Credit Card Member-get-member
Application
Monday, 19 Oct 2020
03:30 A.M. ~ 08:00 A.M.
Service Down
Credit Card transaction Notice

N/A

N/A

N/A
eBill (payment)

N/A

N/A

N/A
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
N/A
N/A
N/A
Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:
Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
Internet Credit Card Service
Maintenance Date
Monday, 19 Oct 2020
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Online Cash Advance
Services Affected
Visa Debit Card
Maintenance Date
Monday, 19 Oct 2020
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Purchase Service
Services Affected
ATM Machine
Maintenance Date

N/A

Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A
Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date
Monday, 19 Oct 2020
Expected Unavailability Timing
03:30 A.M. ~ 06:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
Saving Account Online Application
Maintenance Date
Wednesday, 14 Oct 2020 
Expected Unavailability Timing
06:00 P.M. ~ 10:00 P.M.
Function Affected/Suspended
Service Down
Services Affected
Personal Loan Online Application
Maintenance Date

Tuesday, 6 Oct2020

Monday, 19 Oct 2020*

Expected Unavailability Timing

07:30 A.M. ~ 12:00 P.M.

03:30 A.M. ~ 08:00 A.M.*

Function Affected/Suspended

Service Down

Service Down*

Services Affected
Credit Card Online Application
Maintenance Date

Tuesday, 6 Oct2020

Monday, 19 Oct 2020*

Expected Unavailability Timing

07:30 A.M. ~ 12:00 P.M.

03:30 A.M. ~ 08:00 A.M.*

Function Affected/Suspended

Service Down

Service Down*

Services Affected
Credit Card Event Register Platform
Maintenance Date

Tuesday, 6 Oct2020

Monday, 19 Oct 2020*

Expected Unavailability Timing

07:30 A.M. ~ 12:00 P.M.

03:30 A.M. ~ 08:00 A.M.*

Function Affected/Suspended

Service Down

Service Down*

Services Affected
Credit Card Member-get-member
Application
Maintenance Date
Monday, 19 Oct 2020
Expected Unavailability Timing
03:30 A.M. ~ 08:00 A.M.
Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date

N/A

Expected Unavailability Timing

N/A

Function Affected/Suspended
N/A
Services Affected
My investment portfolio/i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date
N/A
Expected Unavailability Timing
N/A
Function Affected/Suspended
N/A

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

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