Top of main content

Scheduled Maintenance

Maintenance schedule

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:

Services Affected
Maintenance Date and Timing Function Affected/Suspended
Personal Internet Banking / Mobile Banking Service

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Domestic transfer service down
Credit Card Phone Service / Phone Banking Service

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Domestic transfer service down

Internet Credit Card Service

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Service Down
Visa Debit Card

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Service Down
ATM Machine

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Interbank and domestic transfer service down

3D Secure One-Time Password (OTP)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Service Down
Saving Account Online Application

N/A

N/A

Personal Loan Online Application

Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Service Down
Credit Card Online Application

Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Service Down
Credit Card Event Register Platform
Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)
Service Down
Credit Card MGM Application
Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)
Service Down
Credit Card transaction Notice

N/A

N/A
eBill (payment)

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Service Down

i-Invest for online unit trusts/i-Invest for online trading

Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)

Service Down

My investment portfolio Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)
Service Down

Due to system maintenance, the following services will be temporarily affected during the following periods , the scheduled maintenance date(s) as follows:

Services Affected
Personal Internet Banking / Mobile Banking Service
Maintenance Date and Timing

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Function Affected/Suspended
Domestic transfer service down
Services Affected
Credit Card Phone Service / Phone Banking Service
Maintenance Date and Timing

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Function Affected/Suspended

Domestic transfer service down

Services Affected
Internet Credit Card Service
Maintenance Date and Timing

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Visa Debit Card
Maintenance Date and Timing

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
ATM Machine
Maintenance Date and Timing

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Function Affected/Suspended

Interbank and domestic transfer service down

Services Affected
3D Secure One-Time Password (OTP)
Maintenance Date and Timing

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Saving Account Online Application
Maintenance Date and Timing

N/A

Function Affected/Suspended

N/A

Services Affected
Personal Loan Online Application
Maintenance Date and Timing

Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Credit Card Online Application
Maintenance Date and Timing

Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)

Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)

Function Affected/Suspended
Service Down
Services Affected
Credit Card Event Register Platform
Maintenance Date and Timing Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)
Function Affected/Suspended
Service Down
Services Affected
Credit Card MGM Application
Maintenance Date and Timing Monday, 25 October 2021 (03:30 A.M. ~ 07:00 A.M.)
Function Affected/Suspended
Service Down
Services Affected
Credit Card transaction Notice
Maintenance Date and Timing

N/A

Function Affected/Suspended
N/A
Services Affected
eBill (payment)
Maintenance Date and Timing

Sunday, 24 October 2021 (01:00 A.M. ~ 06:30 A.M.)

Function Affected/Suspended

Service Down

Services Affected
i-Invest for online unit trusts/i-Invest for online trading
Maintenance Date and Timing

Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)

Function Affected/Suspended

Service Down

Services Affected
My investment portfolio
Maintenance Date and Timing Saturday, 2 October 2021 (08:00 A.M. ~ 04:00 P.M.)
Function Affected/Suspended
Service Down

In order to improve the service quality, you can visit ways-to-bank during the regular maintenance period of the systems. If you need urgent support or have relevant questions, please contact with us.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.