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The Bank will start upgrading and maintaining the credit card system from 9:00 am on April 25, 2024(the same below). During the maintenance period, partial functionality will be suspended, including credit card online services, credit card activation, credit card instalment conversion, reward redemption platform, mobile statement application, card/personal loan application and event registration etc., and the more information of suspended service items and schedule can be referred to our official website.

You can register/log in our new credit card online service from 12:00 pm on April 29 to experience the new features. The link of card/personal loan application and event registration remain the same, and you can use the link which have saved to open the web pages. We apologize for any inconvenience caused.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email if any doubt/concern or further explanation is needed.