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A man using online banking and mobile; imaged used for HSBC Taiwan benefits of online banking page.

Smart tips you don't need to go to your branch for

Trying to avoid crowds to help stop the spread of Covid-19? Here are 4 everyday banking needs you can handle digitally with your hand-held devices.

  1. Make fund transfer and FX transaction: Only few simple clicks, you are now able to transfer funds between different accounts or pay your HSBC credit card bills as well as process foreign exchange (FX) transactions via our digital channels. (Please refer to service chart below for more details)
  2. Open Term Deposit: With our online banking and phone banking service, you don’t need to visit our branch to make term deposits or update maturity instructions anymore.
  3. Unit Trusts Investment: You can also place your order of fund investment over our digital platform of online and phone banking services.
  4. Stock/ETF Investment: Our online and phone banking services can also assist you to manage your portfolio anytime, anywhere.
HSBC Transactions at a glance
Transactions Online Banking Mobile Banking Phone Banking
Transfers / Foreign Exchange note1 V note2 V note3 V note4
Open Term Deposit or Update Maturity Instructions V Not available  V
Unit Trusts Investment V Not available  V
Stock/ETF Investment V Not available  V (Only support limit order)
HSBC Transactions at a glance
Transactions Transfers / Foreign Exchange note1
Online Banking V note2
Mobile Banking V note3
Phone Banking V note4
Transactions Open Term Deposit or Update Maturity Instructions
Online Banking V
Mobile Banking Not available 
Phone Banking V
Transactions Unit Trusts Investment
Online Banking V
Mobile Banking Not available 
Phone Banking V
Transactions Stock/ETF Investment
Online Banking V
Mobile Banking Not available 
Phone Banking V (Only support limit order)

Note1: If you perform exchange transactions between New Taiwan Dollars and foreign currencies from all channel, the cumulative exchange ceiling per person per business day must be lower than the equivalent of TWD $500,000 (the ceiling is TWD$499,999).

Note2: Online Banking transactions include local currency transfer、foreign exchange、foreign currency transfers、bill payments to your HSBC credit card and global transfers. In terms of daily limit and restrictions for foreign currency transfers, please refer to FAQ for more details.

Note3: Mobile Banking transactions include HSBC domestic own transfers、foreign exchange 、HSBC saved payee transfers、non-HSBC saved payee local currency transfers and bill payments to your HSBC credit card. In terms of daily limit and restrictions for foreign currency transfers, please refer to FAQ for more details.

Note4: Phone Banking transactions include HSBC domestic own transfers、foreign exchange 、HSBC saved payee transfers、non-HSBC saved payee local currency transfers and bill payments to your HSBC credit card. The daily limit for foreign exchange between foreign currency accounts and foreign currency accounts is TWD $25,000,000 per business day. The daily limit for international foreign currency transfers is TWD $5,000,000 per business day

COVID-19 Guidance

To help you in the times of COVID-19, we're working hard to make sure you have the guidance.

Beware of Covid-19 Phishing Scams

The coronavirus could accelerate activities of cyber criminals who prey upon the public's concerns. 

 

HSBC will not contact you to request that you provide or verify your:

  • Full social security or account numbers
  • One-time password, account username or password
  • Answers to security questions over the phone 

In addition, please be reminded that fraud scams is increasing, for instance, a fake call/email/SMS from MOHW/WHO, online mask/forehead thermometer auction, release installment, Smishing….etc. You can refer to  165 anti-fraud news link: (https://165.npa.gov.tw/#/articles/news)

Learn more on how to protect yourself from scams here.

Do your banking anywhere

  • Existing customer ?
    Already registered for online banking?
  • Not yet a customer?
    If you have not applied for online banking, you can also register online

Download HSBC Taiwan App now!

Other way to place the order

  • HSBC Branch

    To comply with the above requirements and to protect clients and employees’ health, if you encounter any of the following situations, please do not enter the branch. Thank you for your cooperation and understanding. 

    Find the branch

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