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A girl is waving her hand at her seat in a train; image used for HSBC Taiwan roadside assistance page.

Roadside assistance and courtesy car services

Feel assured with your HSBC Traveller’s Credit Cards when you need assistance in a roadside emergency

Benefits details

In the case of a vehicle breakdown or incident, you're one phone call away from immediate assistance, including onsite repair or towing service. 

  • Roadside assistance services*
  • Courtesy cars for emergency use*

*Only available to Holders of HSBC Traveller’s Credit Card.

Registration for HSBC Traveller’s Credit Cards roadside assistance services:

Holders of HSBC Traveller’s Infinite Credit Card must register their designated vehicle (hereinafter referred to as "registered vehicle") with the bank's collaborating merchant. Roadside assistance services will be made available to the cardholder starting from the third business day after the merchant receives the application for vehicle registration or changes in the vehicle registration. However, if the registered vehicle is owned by the cardholder or his/her spouse, the cardholder may register the vehicle with the merchant as mentioned above when he/she contacts the merchant for roadside assistance services for the first time.

To register for roadside assistance services/change the registration:

By fax: 02-2772-2277

Enquiries hotline: 02-8772-1133

Mailing address: 15th floor, No.270, Sec.4, Zhongxiao East Road, Taipei

Provider of roadside assistance and courtesy car services for HSBC credit card customers

TMS Co., Ltd.

Important notes

Please manage your finances carefully and value your credit. Interest on revolving credit and cash advance 5.68% to 15.00%. Service Charges for cash advance NT$100 + the amount of cash advance * 3.5%. Base date of interest on revolving credit: September 1 2015.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. To improve the protection of customers' rights for the elderly or customers with special needs, the Bank provides relatives or friends to accompany them to participate in the communication to understand the product information, and provides enough time to consider whether to apply for related products. Please contact us via contact center (02)6616-6000 or email if any doubt/concern or further explanation is needed.